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Pages 45-49

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From page 45...
... 34 APPENDIX A Agency Survey Questionnaire NATIONAL COOPERATIVE HIGHWAY RESEARCH PROGRAM Project 20-5, Topic 32-06 PUBLIC BENEFITS OF HIGHWAY SYSTEM MAINTENANCE AND OPERATIONS Elected officials, senior managers, and the general public sometimes fail to appreciate fully the importance of regular highway maintenance. Some observers suggest that highway professionals could do a better job of measuring and explaining the public benefits of maintenance.
From page 46...
... 35 Please add comments on separate pages if you wish, but use the question numbers at the right on the following pages to make clear where your comments apply. We would welcome copies of relevant studies and examples of your agency's successful and not-so-successful programs.
From page 47...
... 36 Please give the basis for your opinion (e.g., survey data, news media reports, legislative resolutions)
From page 48...
... 37 If yes, what groups were targeted? (check all that apply)
From page 49...
... 38 Does your agency use benchmarking to monitor maintenance program activities? Yes, period-to-period self-comparison __ Yes, inter-agency comparison _______ No benchmarks ___ 41 If so, are benchmark comparisons reported to the public?

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