Operational Experiences with Flexible Transit Services (2004) / Chapter Skim
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40 CHAPTER SEVEN CONCLUSIONS Flexible transit services are being used by transit systems of all sizes and in all types of service areas throughout North America. Transit agencies operate flexible services to (1)
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41 vance-notice requirements are possible, with or without the use of advanced technology. Nine of the 28 flexible services surveyed accept demand-responsive service requests with less than 1 h of advance notice.
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42 • Staff selection and training -- To operate flexible service, drivers need to have a thorough knowledge of the area in which they must provide demand-responsive service or in some cases specific stops that are served on a demand-responsive basis. In addition, they need to be well versed in whatever procedures apply to scheduling and dispatching of demandresponsive trips.
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