Measuring and Communicating the Effects of Traffic Incident Management Improvements (2004) / Chapter Skim
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1 1 INTRODUCTION 1.1 Background to the Problem State Departments of Transportation (DOTs) are actively engaged in traffic incident management, and this activity is expanding.
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2 1.2 Purpose of this Digest The purpose of this digest is to develop the best short-run strategy using available data to document and communicate the benefits of traffic incident management. Specifically, three issues are addressed: 1.
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3 o What is required to quantify the various sources of congestion? o Should standard procedures be developed to ensure consistent reporting?
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