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Pages 18-19

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From page 18...
... 16 CHAPTER FOUR PERFORMANCE EVALUATION AND OPTIMIZATION PERCEPTIONS AND EVALUATION OF PERFORMANCE Technologies are widely adopted only when they are easily used and cost-effective. In the case of mobile devices, IT departments see a higher value for the devices than end users do: 45% of IT departments and 32% of end users believe that the return on investment is greater than 50%, which is encouraging.
From page 19...
... 17 of the STAs surveyed plan to expand their use of mobile IT devices, whereas only 2% believe they will not (Figure 26)

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