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C-1 A P P E N D I X C Survey Instrument Part I: Inial Contact Persons Management contact from the public transit property: ____________ Email Phone Union contact from the major union local: ____________ Email Phone Management contact from the transit contractor: _____________ Email Phone Person responsible for labor–management relaonship (management) : ______________ Email Phone Person responsible for labor–management relaonship (union)
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C-2 1.2.What is his or her contact informaon? Phone: ________________________________ Email: ________________________________ 1.3.
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C-3 3. Interacon and Cooperaon at the Top Level of Management and Union Following are quesons about interacon and cooperaon at the top level of management and union.
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C-4 Preventable accidents (Yes/No) Cell phones or electronic devices use in vehicle operaon (Yes/No)
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C-5 6.1. How are most of your grievances resolved?
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C-6 8.4. How would you characterize the rela
onship between the management and the union in your system?
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C-7 11. Post Telephone Survey Follow up for Data Collecon 11.1.
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C-8 6. How many work grievances were iniated over the past three years?
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C-9 12. How many work stoppages were there in the last five years?
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