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1 Introduction
Pages 1-4

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From page 1...
... is to provide care that is equitable -- that is, care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, or socioeconomic status," said B ­ ernard Rosof, Chief Executive Officer of the Quality in Healthcare Advisory Group, as an introduction to the topic of this workshop. "Increasing health equity and reducing health disparities requires aligning health care system demands and complexities with individual skills and abilities, and such alignment requires attention to the integration of health literacy, culture competency and language access." The aging and evolving racial and ethnic composition of the U.S.
From page 2...
... To better understand how the dynamic forces operating in health care today impact the delivery of services in a way that is health literate, culturally competent, and in an appropriate language for patients and their families, the Roundtable on Health Literacy established an ad hoc committee2 to plan and conduct a public workshop on the integration of health literacy, cultural competence, and language access services (see Box 1-1)
From page 3...
... Chapter 3 raises critical issues and challenges to integrating health literacy, cultural competence, and language access, and Chapter 4 explores some of the real-world approaches the health care enterprise is taking to address those issues and challenges. Chapter 5 reports on the discussions that took place in breakout groups focused on research, policy, and services and care, and Chapter 6 recounts the roundtable member's reflections on the key lessons learned at this workshop.

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