State DOTs Connecting Specialized Transportation Users and Rides Volume 2: Toolkit for State DOTs and Others (2016) / Chapter Skim
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13 Existing Linkage Functionality Prior to deciding the form that that new linkage service will take, it is recommended that managing agencies first understand how people are currently accessing transportation services. Information regarding the different types of transportation providers and the type of trips they provide (and to whom)
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14 State DOTs Connecting Users and Rides for Specialized Transportation: Toolkit the directory, it will be important to reach out to them to develop a clear understanding of its accuracy and completeness. Hard-copy directories are rarely 100% accurate and can be out of date before they are even published, especially if the directory covers a large geographic area and a large number of transportation providers.
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