Beyond Compliance: Strengthening the Safety Culture of the Offshore Oil and Gas Industry (2016) / Chapter Skim
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Pages 29-39
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From page 29... ...
Strengthening the Safety Culture of the Offshore Oil and Gas Industry 29 among managers responsible for various programs and fairness among stakeholders, with engaged leadership, and with shared cultural experiences and assumptions. • Engagement of stakeholders is facilitated by clear leadership, a sense of urgency, measurable success that people care about, recognition of when performance is falling short, and programs being embedded in management structures and cultural practices.
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30 Beyond ComplianCe management requires assessment of safety outcomes and processes that enable safety, including the attitudes, beliefs, and behaviors of everyone in the organization. Safety culture is not a perfect concept, but its assessment directs attention to how people think, feel, and act, from top leadership to front-line workers.
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Strengthening the Safety Culture of the Offshore Oil and Gas Industry 31 characterized by some degree of cultural variability. The culture of exploration and the culture of production may have different approaches to risk, even within the same company.
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32 Beyond ComplianCe Why Is It Important to Measure Safety Culture? It is important for organizations to conduct periodic assessments of their safety culture for the following reasons: • Moves conversation from the vague to the specific -- An assessment moves conversation from vague, general perceptions, or a sense of how the organization is doing with respect to safety, toward a more focused exploration of what lies behind specific and quantifiable metrics, such as accident rates and injuries.
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Strengthening the Safety Culture of the Offshore Oil and Gas Industry 33 What Approaches to Safety Culture Assessment Can Be Taken? A safety culture assessment starts with a clear concept and then builds a set of assessment procedures that are suited to that concept.
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34 Beyond ComplianCe Safety Culture assessment methods ethnography The emphasis of this method is typically on understanding a novel culture, particularly with respect to deriving meanings, as insiders understand them. ethnographers observe organizations, often for an extended period, and ask questions of key individuals who are willing to share insights and mentor the researcher.
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Strengthening the Safety Culture of the Offshore Oil and Gas Industry 35 however, standard questions may be interpreted in different ways by different respondents, who may or may not be able (or willing) to report on "deeper" levels of culture.
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36 Beyond ComplianCe Who Should Assess Safety Culture? As with any aspect of safety, assessment of safety culture requires objectivity, expertise, and sensitivity to context.
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Strengthening the Safety Culture of the Offshore Oil and Gas Industry 37 purpose of the undertaking and the complexity of the methods used. Consistent with the awareness that multiple cultures exist within organizations, a broad, comprehensive understanding of an organization's safety culture (or cultures)
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38 Beyond ComplianCe always been valued. In addition, workers may fear that reporting safety issues or making negative comments could jeopardize their job, create conflict in the workplace, increase workload for themselves or their coworkers, and fail to result in improvements.
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Strengthening the Safety Culture of the Offshore Oil and Gas Industry 39 cal safety is important not just for front-line employees but for all participants, including senior management. Companies are understandably cautious about producing reports that expose them to regulatory sanctions or to legal actions asserting negligence.
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