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NextGen for Airports, Volume 2: Engaging Airport Stakeholders: Guidebook (2016) / Chapter Skim
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Pages 19-19

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... 16 | ENGAGING AIRPORT STAKEHOLDERS Stakeholder Engagement Objectives4 Stakeholder engagement is "a two-way communication process that provides a mechanism for exchanging information and promoting stakeholder interaction with the formal decision makers" (Cascetta and Pagliara 2013)
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