NextGen for Airports, Volume 2: Engaging Airport Stakeholders: Guidebook (2016) / Chapter Skim
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vi | UNDERSTANDING THE AIRPORT'S ROLE IN PERFORMANCE-BASED NAVIGATION achieve this goal, a NextGen Outreach Toolkit that includes customizable electronic engagement materials is available online. Access can be found online by searching for ACRP Report 150, Volume 2.
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vii Contents 1 Summary 4 Chapter 1 Introduction 4 Objectives 5 Intended Audiences 6 How to Use This Guidebook 7 How to Use the Engagement Tools and Materials 8 Chapter 2 NextGen from an Airport's Perspective 9 Relevant NextGen Initiatives and Technologies 10 Chapter 3 Stakeholders in NextGen 10 Stakeholders in NextGen Implementation at Airports 10 Effects of NextGen Initiatives on Stakeholders 12 Information Needed by Stakeholders 13 Sources of Desired Information 16 Chapter 4 Stakeholder Engagement Objectives 17 Chapter 5 Effective Engagement Methods 17 Briefings and Meetings 19 The Internet 20 Press and Media 21 Mail and E-Mail 22 Chapter 6 Helpful Engagement Tools 22 Interactive PBN Implementation Flow Chart 23 Cost Estimating Spreadsheet 24 Library of Relevant Literature 24 NextGen Glossary 26 Chapter 7 Engagement Materials 27 Websites 28 Briefing Materials 29 Media Kits 31 Flyers and Ancillary Materials
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viii | UNDERSTANDING THE AIRPORT'S ROLE IN PERFORMANCE-BASED NAVIGATION 35 Chapter 8 Establishing and Maintaining a Stakeholder Engagement Program 35 Establish a Strategy for Stakeholder Engagement 36 Understand the Issues and Concerns 37 Identify the Who, When, and How of Engaging Stakeholders 37 Evaluate and Monitor Program Success 39 Identify and Overcome Risks 39 Engage Stakeholders in NextGen Initiatives Beyond PBN 41 Chapter 9 Case Studies 42 Proactive Engagement at Dallas/Fort Worth International Airport 48 Metroplex Planning at Denver International Airport 52 Implementation of the TNNIS Departure at LaGuardia Airport 55 PBN Implementation at Seattle-Tacoma International Airport 60 Support from the Puget Sound Regional Council 61 Preparations at King County International Airport/Boeing Field 62 Unique Challenges at Snohomish County Airport/Paine Field 63 Improved Air Service at Beverly Regional Airport 67 Modernization at Chicago O'Hare International Airport 72 Exemplary Collaboration at European Airports 75 References 79 Appendix Stakeholders in NextGen Implementation
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