Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies (2017) / Chapter Skim
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12 CHAPTER THREE SURVEY RESULTS SURVEY FINDINGS A survey of select transit agencies was conducted to obtain their perspective and experiences regarding successful practices and training initiatives aimed at reducing bus accidents and incidents. The 28-question survey (Appendix A)
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13 • Jacksonville Transportation Authority • LYNX • Miami-Dade Transportation and Public Works Georgia • Metropolitan Atlanta Rapid Transit Authority Iowa • CY Ride • Heart of Iowa Regional Transit Agency Indiana • IndyGo Missouri • City Utilities of Springfield • Kansas City Area Transportation Authority Montana • Skyline North Carolina • Charlotte Area Transit • Go Triangle New Jersey • New Jersey Transit New York • Capital District Transportation Authority • Metropolitan Transportation Authority Ohio • Greater Cleveland Regional Transit Authority • Southwest Ohio Regional Transit Oregon • Lane Transit District • Tri-County Metropolitan Transportation District of Oregon Pennsylvania • Port Authority of Allegheny County South Carolina • The COMET
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14 South Dakota • River Cities Public Transit Tennessee • Memphis Area Transit Authority Texas • Fort Worth Transportation Authority (The-T) • Metropolitan Transit Authority of Harris County Utah • Utah Transit Authority Washington • Community Transit • King County Metro West Virginia • Mid-Ohio Valley Transit Authority Wisconsin • City of Madison Metro Transit The survey respondents also represent a wide range of agency sizes, from three full-time bus operators in Montana to 11,500 full-time bus operators in New York City.
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15 reported in the "Other" category include misjudging distance; unsafe acts or behaviors; distracted motorists, pedestrians, and bicyclists; mirror adjustments; and bus operator inexperience or complacency. FIGURE 1 Roles of the Accident Review Board.
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16 Bus Operator Training Once the safety-related issues are identified, the transit agencies use combinations of several methods to mitigate those issues. Because these agencies were chosen to participate in the survey at least partially owing to their known successful training initiatives and technology applications, it is no surprise that mitigation methods related to training have a high indication of use among the respondents, as shown in Figure 4.
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17 the reduction of incidents prevalent in their particular system. The agencies that use simulators commented that simulator training is primarily used to target areas of risk common to their agencies on the basis of safety trends.
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18 Figure 8 Average number of times operator receives each type of refresher training. Use of Technologies The number of safety-enhancing technologies used by transit agencies varies from 2 to 12 of the 13 options listed in this survey question.
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19 FIGURE 10 Documented success of technology applications. FIGURE 11 Other agency policies.
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20 SURVEY CONCLUSIONS The survey responses show how various-sized transit agencies throughout the United States have improved their safety cultures. Nearly nine of every 10 agencies have accident review boards or similar committees, of which the most common role reported is preventability determinations.
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