Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies (2017) / Chapter Skim
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Pages 66-72
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From page 66... ...
64 CHAPTER FIVE SUCCESSFUL PRACTICES AND INITIATIVES FROM CASE EXAMPLES The case example agencies all approach safety within a comprehensive framework, and each agency was observed to operate within a highly functional safety culture. The practices the agencies identified as most effective are described in this chapter.
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From page 67... ...
65 training on the areas most frequently cited by operators. Additionally, routes with bad turns were changed, bus stop signs that were too close to the ADA pads were moved, and the problem of intercity buses staging in bus lanes was solved.
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From page 68... ...
66 also strongly emphasized the importance of having a consistent, agencywide definition of safety. With this in mind, the safety and operations departments plan to develop a Safety Leadership Program that will focus on training mid-level supervisors on the meaning of safety and the consequences of actions.
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From page 69... ...
67 KING COUNTY METRO Metro maintains a constant organizational focus on reducing the frequency and severity of pedestrian accidents. In response to a spike in these events in early 2014, Metro added the following key components to its safety program: • Mandatory annual refresher training for all bus operators, with a focus on pedestrian awareness; • An upgraded ride check program to ensure that operators are using proper safety practices; • Recruitment and development of senior operators as safety champions; • Statistical analysis focusing on the times and locations of accidents, so operators know when and where to expect the greatest risk; • A focus on pedestrian events at base safety meetings and individually with operators; • Examination and piloting of technology applications and other strategies, including audible bus turn warnings, strobe lights, automatic braking, and warning decals on side mirror frames to remind operators to look out for pedestrians; • Enhanced employee communications; and • Special safety outreach initiatives to educate the public.
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From page 70... ...
68 Since 1997, LTD has used a proprietary driver training system for new bus operators and for refresher training. Agency staff said that the training program provides results beyond simple instruction.
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From page 71... ...
69 • Undertaking special outreach and education initiatives to educate the public, especially youth, on how to be safe around TriMet vehicles; and • Making other improvements and upgrades to shelters and stops, pedestrian crossings, windscreens, security cameras, and lighting. TriMet places significant focus on public education and outreach.
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From page 72... ...
70 • All case example agencies work across teams to improve transit safety, and this process is supported by and the culture is set by the CEO/GM. • All case examples conduct thorough accident and incident investigations using audio/video recordings.
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