Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies (2017) / Chapter Skim
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Pages 77-77
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75 GLOSSARY Assault: "Overt physical and verbal acts by a passenger that interfere with the mission of a bus operator -- which is to complete his or her scheduled run safely -- and that adversely affect the safety of the operator and customers" (Nakanishi and Fleming 2011, p.
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