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From page 1...
... The Application Service Provider (ASP) business model provides a viable alternative for transit agencies seeking to add new or replace existing computing services.
From page 2...
... quality of service delivery and evaluating service-delivery metrics and by maintaining contact with the ASP throughout the duration of the service contract. For those transit agencies with the necessary resources and the willingness to expend them in the performance of due diligence investigations of ASPs, in thorough customer reference checks, and in managing a business relationship on a continuing basis, the ASP business model provides an alternative to be considered, among others, for provisioning new or replacement computing services.

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