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Pages 15-16

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From page 15...
... 15 CHAPTER 4 CONCLUSIONS AND SUGGESTED RESEARCH CONCLUSIONS Supply-chain management is a powerful concept for making organizations more customer- and process-focused. Successful supply-chain implementations rely on creating mutual trust between trading partners, allowing the open and honest sharing of information -- a prerequisite for moving beyond traditional customer-vendor relationships into true supplychain partnering.
From page 16...
... 16 – Using a preventive-maintenance focus versus relying on remedial repairs, and – Using outsourced versus in-house maintenance. This research could help transit properties make better informed asset-management decisions, which could reduce operating costs, improve equipment availability, and increase overall service levels.

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