The National Academies Press

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From page 12... ... 12 Understanding the notification needs of the airport is fundamental to developing the right program or evaluating the existing program. Taking steps to answer the five questions posed in Figure 3-1 will help airports identify critical gaps between the current situation and both current and future needs. Read the entire page →
From page 13... ... Conducting a Needs assessment 13 Step 4: Assess what types of notifications the airport will be responsible for initiating to their internal and external stakeholder groups and determine which department/section/person at the airport will be responsible for sending each type of notification. Notifications are classified as emergency, incident, or non-emergency, with subcategories that include initial, follow-up, and all-clear. Read the entire page →
From page 14... ... 14 Guidebook for preparing public Notification programs at airports Each procedure should be NIMS/AC 31C compliant and written as an event/hazard-specific subsection to be included in the airport's notification program documentation. Step 5: Assess the physical location(s) Read the entire page →
From page 15... ... Conducting a Needs assessment 15 Step 10: Determine next action(s) regarding the notification program. Read the entire page →
From page 16... ... 16 Guidebook for preparing public Notification programs at airports • Security checkpoint delays; • Failures of essential equipment (e.g., elevators, escalators, etc.) ; • Failures of essential systems (e.g., flight information display systems [FIDS] Read the entire page →
From page 17... ... Conducting a Needs assessment 17 (Customize table/add rows as necessary) INTERNAL AND EXTERNAL STAKEHOLDER GROUPS TO CONSIDER AS RECIPIENTS OF NOTIFICATIONS Internal Applies Does Not Apply Not Sure Airport employees Airline employees Airport concessionaires Federal work groups, TSA, FAA, CBP employees Airport tenants Airport service providers, fuelers, ground handlers, cargo handlers, etc. Read the entire page →
From page 18... ... 18 Guidebook for preparing public Notification programs at airports Resource NA-1a (Continued) Read the entire page →
From page 19... ... Conducting a Needs assessment 19 (Customize table/add rows as necessary) AIRPORT ASSESSMENT OF RISKS NEEDING NOTIFICATIONS -- CHECKLIST Emergency Notiﬁcations Event Notiﬁcation Applies Here Notiﬁcation Does Not Apply Here Comments Ice storm Fuel ﬁre Structural ﬁre Wildﬁre Flood Hurricane Earthquake Blizzard Landslide Sandstorm/dust storm Tidal wave/tsunami Lightning activity Tornado Volcanic eruption Wind-driven water (storm surge) Read the entire page →
From page 20... ... 20 Guidebook for preparing public Notification programs at airports AIRPORT ASSESSMENT OF RISKS NEEDING NOTIFICATIONS -- CHECKLIST Emergency Notiﬁcations (Continued) Event Notiﬁcation Applies Here Notiﬁcation Does Not Apply Here Comments HAZMAT spill Hijacking Biological agent event Chemical agent event Civil unrest (riot) Read the entire page →
From page 21... ... Conducting a Needs assessment 21 AIRPORT ASSESSMENT OF RISKS NEEDING NOTIFICATIONS -- CHECKLIST Incident Notiﬁcations (Continued) Event Notiﬁcation Applies Here Notiﬁcation Does Not Apply Here Comments Fuel spill Conveyor system failure IT system failure Safety equipment failure Sewer system failure Suspicious odor Traﬃc congestion Transit system failure Labor action/strike/picketing Other Other Non-Emergency Notiﬁcations Event Notiﬁcation Applies Here Notiﬁcation Does Not Apply Here Comments Construction update Road closure Scheduled event Scheduled meeting (safety, tenant, board, etc.) Read the entire page →
From page 22... ... 22 Guidebook for preparing public Notification programs at airports Stakeholder Name: (Customize table/add rows as necessary) STAKEHOLDER EMERGENCY, INCIDENT, AND NON-EMERGENCY EVENTS REQUIRING NOTIFICATIONS Emergency Notiﬁcations Needed Not Needed (Follow-up Requested) Read the entire page →
From page 23... ... Conducting a Needs assessment 23 STAKEHOLDER EMERGENCY, INCIDENT, AND NON-EMERGENCY EVENTS REQUIRING NOTIFICATIONS Emergency Notiﬁcations (Continued) Needed Not Needed (Follow-up Requested) Read the entire page →
From page 24... ... 24 Guidebook for preparing public Notification programs at airports STAKEHOLDER EMERGENCY, INCIDENT, AND NON-EMERGENCY EVENTS REQUIRING NOTIFICATIONS Incident Notiﬁcations (Continued) Needed Not Needed (Follow-up Requested) Read the entire page →
From page 25... ... Conducting a Needs assessment 25 (Types of notiﬁcations the airport determines as their responsibility to initiate to stakeholder groups) (Customize table/add rows as necessary) Read the entire page →
From page 26... ... 26 Guidebook for preparing public Notification programs at airports (Determining who at the airport should be responsible for sending notiﬁcations) (Customize table/add rows as necessary) Read the entire page →
From page 27... ... Conducting a Needs assessment 27 (Determining responsibilities for speciﬁc event/hazard) (Customize table/add rows as necessary) Read the entire page →
From page 28... ... 28 Guidebook for preparing public Notification programs at airports (Assessment of physical locations and how notiﬁcations in certain areas are currently received. Are the notiﬁcations eﬀective, or is there an area of concern? Read the entire page →
From page 29... ... Conducting a Needs assessment 29 ASSESSING PHYSICAL LOCATIONS -- CHECKLIST Facility Outbuildings Adequate Not Adequate Area of Concern Addresses ADA Needs Does Not Address ADA Needs Parking garages FBO buildings FBO hangars Aircraft maintenance facilities Airport maintenance facilities Hangars Military facilities Cargo facilities Manufacturing facilities Ground service provider facilities Avionic facilities FAA outbuildings Government agency buildings Other Resource NA-5a (Continued) Read the entire page →
From page 30... ... 30 Guidebook for preparing public Notification programs at airports (Customize table/add rows in each section as necessary) POLICY AND PROCEDURE EVALUATION -- CHECKLIST Policy Evaluation (Which current policies are appropriate, need updates/changes, or need to be discarded? Read the entire page →
From page 31... ... Conducting a Needs assessment 31 (This worksheet may help narrow down areas of concern and address important program issues.) (Customize table/add rows as necessary) Read the entire page →
From page 32... ... 32 Guidebook for preparing public Notification programs at airports Resource NA-7a (Continued) Read the entire page →
From page 33... ... Conducting a Needs assessment 33 (Assessment of the airport's systems/methods/tools -- worksheet) (Customize table/add rows in each section as necessary) Read the entire page →

From page 12...

... 12 Understanding the notification needs of the airport is fundamental to developing the right program or evaluating the existing program. Taking steps to answer the five questions posed in Figure 3-1 will help airports identify critical gaps between the current situation and both current and future needs.