Guidance for Planning, Design, and Operations of Airport Communications Centers (2018) / Chapter Skim
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Pages 128-140
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128 Guidance for Planning, Design, and Operations of Airport Communications Centers Securing the technology used in the ACC is of critical importance. As the airport becomes more reliant on the ACC, the corresponding systems that provide the ACC with data become more important.
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Recommendations 129 The basic outline for a set of operating procedures will be established during the development of the CONOPS, in which stakeholders consider each ACC function, the information needed for that function, the decision-making process, and the parameters available on which to make decisions and achieve the desired outcome. The ACC SOPs are based on the CONOPS.
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130 Guidance for Planning, Design, and Operations of Airport Communications Centers The FSC is responsible for ensuring that a written Facility Security Plan is developed specifically for the ACC. Recommendation 62: Create a formal Facility Security Plan for the ACC.
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131 A P P E N D I X A General • Key Concepts in Operations Management, Michel Leseure, 2010, SAGE Publications • Strategic Operations Management, Steve Brown, 2015 • "1362-1998 - IEEE Guide for IT - System Definition - Concept of Operations (CONOPS) Document," IEEE December 22, 1998 and updated August 06, 2002.
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132 A P P E N D I X B CONOPS Template CONCEPT OF OPERATIONS FOR AIRPORT NAME ________________________________________ Airport Director Date: ________________________________________ Project Manager Date: ________________________________________ ACC Manager Date:
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CONOPS Template 133 Record of Reviews and Changes Change ID Date Reviewed Date Approved Comment Signature
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134 Guidance for Planning, Design, and Operations of Airport Communications Centers Concept of Operations TABLE OF CONTENTS Executive Summary 1. Mission Description 2.
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CONOPS Template 135 Executive Summary 1. Mission Description 1.1 Mission Statement A succinct one- to two-paragraph statement which embodies the purpose and function of the ACC.
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136 Guidance for Planning, Design, and Operations of Airport Communications Centers In this section, the following six components should be addressed: • Current functional components of the ACC • Current organizations, roles, and responsibilities • Current policies, including regulations, procedures, and standards of all entities which may govern activities in the ACC, including the airport, the FAA, and NIMS • Projected ACC performance drivers • Existing communication protocols and standards and intended modifications • Current and projected personnel numbers, skills, and competencies 3. Organizational System Drivers and Constraints 3.1 Outline the Airport Operational Approach Identify the airport's approach to operational management, situational awareness, and other functions being operated from the ACC.
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CONOPS Template 137 5. Operational Scenarios 6.
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138 A P P E N D I X C CONOPS Function Template (AIRPORT NAME) COMMUNICATION CENTER CONCEPT OF OPERATIONS FUNCTION DESCRIPTION FUNCTION REFERENCE NUMBER: DATE ESTABLISHED: __________ LAST REVISION: __________ Function Title: _____________________________ Detailed Description: Related CONOPS Functions: Related Airport Functions:
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CONOPS Function Template 139 Performance Metrics: Function Goal and Expected Outcome: Function Manager: Responsible Staff and Roles: Information Foundation for the Function (systems, meetings) : Constraints or Obstacles:
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140 Situational Awareness Template A P P E N D I X D Sample Situational Awareness Template Situation Name and/or Short Description: Situation Reference Number: An airport should consider developing a taxonomy which allows for easy reference to all situations. Situational Condition: Describe in detail.
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