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From page 131...
... 131 A P P E N D I X A General • Key Concepts in Operations Management, Michel Leseure, 2010, SAGE Publications • Strategic Operations Management, Steve Brown, 2015 • "1362-1998 - IEEE Guide for IT - System Definition - Concept of Operations (CONOPS) Document," IEEE December 22, 1998 and updated August 06, 2002.
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