Skip to main content

Currently Skimming:

7 Reflections on the Day
Pages 73-78

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 73...
... She also voiced the need to stop blaming the patient and for the health care system to adopt the attitude that health literacy is not its fault, but it is now the system's problem to solve from the perspective of the patient. Kim Parson from Humana focused on improvements she heard that the health care profession needs to make time for, including eliminating silos within and between organizations, eliminating the check box mentality of an after-visit summary, making health records portable, developing health literacy metrics that measure health outcomes, and designing and co-­ reating c policies, processes, and communications with its patients, care­ ivers, payers, g 73
From page 74...
... That, he said, might mobilize action. Michael Villaire from the Institute for Healthcare Advancement commended the authors of the commissioned paper for assembling the evidence supporting the case for health literacy and the ensuing discussions on how to develop convincing arguments using that evidence to sway the people who still think of health literacy as fluff, as a nice but not essential thing to do.
From page 75...
... Her final comment was on the need for health care systems to be more nimble and organic in how they serve their customers and to remember that compliance does not equal success when it comes to consumers.
From page 76...
... One important point for Suzanne Bakken from Columbia University was that while technology can be a problem, it must be part of the solution, and it can be when using the principles of co-producing and co-designing with patients. She noted that the National Library of Medicine will be releasing a strategic plan that completely changes the definition of what a librarian is and has many initiatives related to the personal health library, which she predicted will have major health literacy implications.
From page 77...
... , then we need to educate the health care workforce on how to deal with that educated consumer," she said. Andrew Pleasant from Health Literacy Media noted the importance of including rigorous qualitative and quantitative evaluation with research.
From page 78...
... At that time, primary care doctors went to the hospital, and hospitalists and emergency department physicians did not exist. Instead, physicians gathered in the hospital coffee shop where they could talk to one another about patient care, their concerns about health care delivery and how they were practicing medicine, and about how to communicate with patients.


This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More information on Chapter Skim is available.