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Appendix B: Biographical Sketches of Workshop Moderators, Speakers, and Panelists
Pages 87-94

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From page 87...
... These initiatives include consumer services and consumer communications improvements, measurement and reporting tools that support consumer vision, and collaboration across UnitedHealth Group. Jennifer Dillaha, M.D., is the Medical Advisor for Health Literacy at the Arkansas Department of Health (ADH)
From page 88...
... There she led an incredible team of talented individuals while advancing the understanding and implementation of advanced and emergent models of care, services, and partnerships to move upstream in order to dramatically improve population health and well-being.
From page 89...
... In 1999, she founded and served as Managing Director of Graham Group Consulting, providing executive consulting services to a diverse set of health care clients, including Fortune 50 payers, life sciences, and consumer products companies, as well as provider systems and policy organizations in the United States and globally. She served as Senior Vice President of Market Development for a start-up mobile health care technology firm developing end-to-end solutions designed to improve patient adherence to chronic care management plans.
From page 90...
... Her scope of work and responsibility are centered on providing visibility and guidance as well as helping to set organizational expectations and accountability for all aspects of communications with patients as it plays a direct role in supporting Lilly's corporate priorities around medication adherence, patient safety, clinical innovation, launch preparedness, real-world evidence, corporate responsibility, value-based contracting, and informed patient engagement. Stanton Hudson, M.A., is the Associate Director of the Center for Health Policy at the University of Missouri.
From page 91...
... She continually works on a national level to integrate health literacy into broader health care discussions; for example, through her recent participation in a roundtable hosted by the Secretary of Health and Human Services and a think tank sponsored by RTI International. Jennifer Pearce, M.P.A., is the founder of Plain Language Health, a consultancy specializing in coproducing content and care experiences that patients can easily understand and act on.
From page 92...
... Riffenburgh was the Senior Health Literacy Specialist for an academic health system, where she led efforts to improve communication and access for patients and families and to become a more "health literate organization." She managed organizational change efforts and consulted with leaders at all levels on using health literacy strategies to strengthen outcomes and meet organizational goals. She was on the faculty of the Health Literacy Summer Institute (nationally recognized as the premier learning opportunity in health literacy and plain language)
From page 93...
... He has also received the 2011 Founders Award presented by the American College of Medical Quality in recognition of his long-standing national leadership and exceptional ability to foster and support health care quality improvement.
From page 94...
... Dr. Smith has held senior leadership positions in national societies for medical education and residency training, authored numerous peer-reviewed publications in the area of medical education, and he has received many awards and honors from national and international organizations.


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