Administration of ADA Paratransit Eligibility Appeal Programs (2018) / Chapter Skim
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Pages 54-66
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B-1 A P P E N D I X B Survey Questions TCRP Synthesis Survey SB-28 Section 1: Contact Information 1) Your Name and Title*
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B-2 Administration of ADA Paratransit Eligibility Appeal Programs Section 2: Paratransit Service and Operations Overview 3) Paratransit Ridership (most recent FY)
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Survey Questions B-3 Section 3: Eligibility Overview 6) Please provide registered ADA paratransit riders for the most recent FY, i.e., the number of individuals in your database/ list.
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B-4 Administration of ADA Paratransit Eligibility Appeal Programs Section 4: Appeal Program Structure and Administration 8) What type of outreach and education about the Appeal Process does your agency provide to riders and the overall public?
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Survey Questions B-5 14) Up to how many days after the date of the initial determination letter may an applicant request an appeal?
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B-6 Administration of ADA Paratransit Eligibility Appeal Programs 22) Maintaining information for an appeal*
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Survey Questions B-7 Section 5: Appeal Committee Composition 25) Appeal Committee Members*
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B-8 Administration of ADA Paratransit Eligibility Appeal Programs 28) Compensating committee members*
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Survey Questions B-9 Section 6: Appeal Hearing Process 31) Number of committee members for a hearing*
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B-10 Administration of ADA Paratransit Eligibility Appeal Programs Section 7: Appeal Documentation 35) Documenting appeal hearings*
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Survey Questions B-11 Section 8: Budget and Resources 39) Please provide your best estimate of staff time to conduct your appeal process.
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B-12 Administration of ADA Paratransit Eligibility Appeal Programs Section 9: Appeal Outcomes 41) Appeal Outcomes*
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Survey Questions B-13 Section 10: Overview Comments 43) Changes to your appeals process*
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