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ADA Paratransit Service Models (2018) / Chapter Skim
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Pages 135-139

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From page 135...
... 135 The following are key findings from the survey. Transit Agencies Performing All or Some Primary Functions Only one of the 29 respondents provided all of the dedicated service in-house.
From page 136...
... 136 aDa paratransit Service Models Transit Agencies Using an Operational Broker There was only one location (in Oakland/East Bay) where an operational brokerage model is in use.
From page 137...
... Conclusions 137 • In five other locations (Boston, Los Angeles, Milwaukee, Phoenix, and Pittsburgh) , there are multiple, zoned, turnkey service provider contractors.
From page 138...
... 138 aDa paratransit Service Models based on trip patterns. This also enhances competition at procurement time, as smaller pieces attract more proposers.
From page 139...
... Conclusions 139 And more than twice as many transit agencies reimburse contractors separately for fuel than transit agencies that include fuel in the rate or variable rate. More than 80% of the respondents utilize performance-based incentives and/or liquidated damages.

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