ADA Paratransit Service Models (2018) / Chapter Skim
Currently Skimming:
Pages 1-11
The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.
From page 1... ...
1 Transit agencies with ADA complementary paratransit obligations have a choice of the type of service model/design. While smaller to mid-size transit agencies have typically used a single fleet of dedicated vehicles, operated in-house or with a turnkey contractor, large systems have chosen a variety of approaches.
|
From page 2... ...
2 aDa Paratransit Service models The Synthesis Effort The synthesis effort focused first on a comprehensive literature review. This yielded a robust amount of information, which included national studies that focused on, or included, treatises on service model options for paratransit.
|
From page 3... ...
Source: Created by Nelson\Nygaard Consulting Associates. Figure S-1.
|
From page 4... ...
4 aDa Paratransit Service models these functions can be performed by the transit agency itself, a broker or call and control center manager, and/or one or more contractors. The responsibility for providing supporting assets such as the call center or operations facilities, vehicles, the in-vehicle communication equipment, the paratransit scheduling software, the radio system, and the telephone system can also be included under management structure.
|
From page 5... ...
Source: Created by Nelson\Nygaard Consulting Associates. Figure S-2.
|
From page 6... ...
6 aDa Paratransit Service models In two cases, Pierce Transit's Shuttle in Washington state and UTA Paratransit in Salt Lake City, the transit agency also operates a portion of the dedicated service, a somewhat uncommon design. Both agencies mentioned that the in-house call center allows for improved customer service and more direct control over customer service functions.
|
From page 7... ...
Summary 7 A few of the more uncommon models include New York City Transit's Access-a-Ride, where the transit agency staff perform scheduling, and the service models in Atlanta (MARTA Mobility) , Kansas City, Missouri (RideKC Freedom)
|
From page 8... ...
8 aDa Paratransit Service models software parameters. BART also mentioned that using a broker has lowered administrative costs.
|
From page 9... ...
Summary 9 The other five (28%) do not use zones and instead bid the work out in packages.
|
From page 10... ...
10 aDa Paratransit Service models current ADA paratransit service design model. Similarly, switching to a new model may be influenced by a desire to introduce an alternative service.
|
From page 11... ...
Summary 11 Network Companies (TNCs) ," from 2017/2018, is researching transit-TNC partnerships (including both alternative services and general public subsidy programs)
|
Key Terms
This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More
information on Chapter Skim is available.