Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 2: User Guide (2018) / Chapter Skim
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56 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide Personal Injury/Assault/Violent Acts Checklist (FTA Bus Safety)
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57 A1: Weighted Countermeasure Scores This table describes individual countermeasures weighted according to six factors: ease of use, industry use, time to implement, labor intensiveness, cost, and overall effectiveness. The total countermeasure score represents the overall strength of the countermeasure in terms of its performance in each area.
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58 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide Category Countermeasure Ease of Use Industry Use Time to Implement Labor Intensive Cost Effectiveness Total Countermeasure Score Scale .1–.3 .1–.3 .1–.3 .1–.3 .1–.3 .1–.5 .3 = easiest to use .3 = highest degree of industry use .3 = shortest time to implement .3 = least labor intensive .3 = lowest cost .5 = highest effectiveness Assault Legislation 0.2 0.1 0.1 0.3 0.3 0.3 1.3 Passenger 0.2 0.1 0.2 0.2 0.2 0.3 1.2 Awareness Programs Barring Systems 0.1 0.1 0.2 0.2 0.2 0.3 1.1 Passenger Screening 0.1 0.1 0.1 0.1 0.1 0.5 1 Police or Security Staffing Staffing On Board Conveyance 0.3 0.1 0.3 0.1 0.1 0.5 1.4 Shadowing Vehicles 0.1 0.1 0.3 0.2 0.1 0.3 1.1 Centralized On-Board Alarms, Panic Buttons with Immediate Force Response 0.2 0.1 0.2 0.1 0.1 0.3 1 Centralized Surveillance with Immediate Force Response 0.1 0.1 0.2 0.1 0.1 0.4 1 Centralized Remote Sensors with Immediate Force Response 0.1 0.1 0.1 0.3 0.1 0.3 1 Voice Communications Technology Two-Way Radio 0.3 0.3 0.3 0.3 0.2 0.4 1.8 Cellular Telephone -- Texting and Emailing 0.3 0.1 0.3 0.3 0.3 0.2 1.5 Two-Way Radio using 3G/4G/LTE/ Satellite Mobile Broadband LeastCost Routing 0.2 0.2 0.2 0.2 0.2 0.4 1.4 Real-Time Audio 0.2 0.1 0.1 0.3 0.3 0.2 1.2 Data Communications and Tracking and Monitoring Global Positioning System 0.3 0.2 0.2 0.3 0.2 0.4 1.6 Telemetry Systems (GPS) Vehicle Disabling 0.3 0.2 0.2 0.3 0.2 0.4 1.6 Anti-Theft -- Secure Driver Sign On 0.3 0.2 0.2 0.3 0.2 0.4 1.6 Anti-Theft -- Enroute 0.3 0.2 0.2 0.3 0.2 0.4 1.6 Mobile Data Terminals (MDT)
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Vulnerability Self-Assessment Tool 59 Category Countermeasure Ease of Use Industry Use Time to Implement Labor Intensive Cost Effectiveness Total Countermeasure Score Scale .1–.3 .1–.3 .1–.3 .1–.3 .1–.3 .1–.5 .3 = easiest to use .3 = highest degree of industry use .3 = shortest time to implement .3 = least labor intensive .3 = lowest cost .5 = highest effectiveness Surveillance and Observation Systems Visible Surveillance Systems -- Cameras in Plain Sight 0.2 0.2 0.1 0.3 0.2 0.4 1.4 Bus Stop Lighting 0.2 0.1 0.1 0.3 0.2 0.3 1.2 Video Surveillance Using On-board Computer/DVR 0.2 0.2 0.2 0.2 0.2 0.2 1.2 Physical Barriers/ Compartment Barriers or Shielding -- Full or Partial 0.3 0.1 0.1 0.3 0.2 0.5 1.5 Driver Protection Systems Public Address System and Signage 0.3 0.3 0.2 0.2 0.2 0.3 1.5 Defensive Weapons 0.2 0.2 0.2 0.3 0.2 0.3 1.4 DNA Swipe Kits 0.2 0.1 0.3 0.3 0.3 0.2 1.4 Driver-Side Exit Doors 0.2 0.1 0.3 0.2 0.1 0.4 1.3 Training Driver/Operator Handbook 0.3 0.3 0.3 0.3 0.3 0.5 2 Driver/Operator Security Awareness 0.3 0.3 0.3 0.3 0.3 0.5 2 Driver/Operator Security 0.2 0.2 0.2 0.2 0.2 0.5 1.5 Driver/Operator Security Communication 0.2 0.2 0.2 0.2 0.2 0.4 1.4 Drills, Exercises, and Immediate Actions 0.1 0.1 0.2 0.2 0.2 0.4 1.2 Driver/Operator Self-Defense 0.2 0.1 0.2 0.2 0.2 0.3 1.2 A2: Vulnerability Self-Assessment Questionnaire The vulnerability self-assessment questionnaire allows a reviewer to assess the strength of an agency's operator assault approach and the agency's unique vulnerabilities based on specific details of each countermeasure currently in use. Each countermeasure is followed by one or more questions worth between 0.5 and 5 points; the maximum number of points available for each countermeasure is 5 points.
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60 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide STEP 2: Once you have answered each of the questions, add the point values recorded in the "score" column to produce a total score for each countermeasure. Total scores for each countermeasure will range from 0 to 5.
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Vulnerability Self-Assessment Tool 61 Countermeasures Questions Points Available Score Operator Assault Committees/Task Forces Does your agency have an operator assault committee or task force, or are incidents addressed by another committee or task force? 3 Are all levels of the agency (operators, supervisors, management, unions, HR, etc.)
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62 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide Countermeasures Questions Points Available Score Assault Legislation Does assault legislation in the area where your agency operates include enhanced penalties for operator assaults? 3 Are laws against operator assault routinely enforced in your area?
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Vulnerability Self-Assessment Tool 63 Countermeasure Questions Points Available Score Centralized Surveillance with Immediate Force Response Does your agency use centralized surveillance on their vehicles? 3 Is there an identified immediate response by a dedicated police/security/supervisor element to what is observed?
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64 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide Countermeasure Questions Points Available Score Real-Time Audio Does your agency use Real-Time Audio recording? 3 Can your control center or any other management function listen to live audio from the vehicle?
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Vulnerability Self-Assessment Tool 65 Countermeasure Questions Points Available Score Mobile Data Terminals (MDT) with DVRs Are your agency's vehicles equipped with mobile data terminals?
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66 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide Countermeasure Questions Points Available Score Video Surveillance Using On-Board Computer/DVR Does your agency conduct video surveillance using on-board computer or DVR? 3 Is there a policy/procedure/SOP concerning the use of video surveillance systems?
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Vulnerability Self-Assessment Tool 67 Category 7: Training Countermeasure Questions Points Available Score Driver/Operator Handbook Does your agency have a driver operator handbook? 2 Does the handbook incorporate information on operator assault?
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68 Tools and Strategies for Eliminating Assaults Against Transit Operators: User Guide A3: Self-Assessment Final Scores Matrix Populate this table with the individual countermeasure scores developed using the vulnerability self-assessment questionnaire. Next, multiply each vulnerability self-assessment score by the countermeasure ranking to produce your countermeasure score.
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