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A Design Thinking, Systems Approach to Well-Being Within Education and Practice Proceedings of a Workshop (2019) / Chapter Skim
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5 Building on the Lessons Learned
Pages 51-56

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Select key terms on the right to highlight them within pages of the chapter.


From page 51...
... He said, "The system itself seems to be getting off easy and deserves more heat." Second, he heard ambivalence about the term and concept of resilience, particularly when it devalues human experiences or "gets us off the hook through opportunities to support people." Third, there are several ways in which leaders can use their positions of power to facilitate change toward healthier systems. Leaders can lead by showing opposition to a negative status quo, having healthy but difficult conversations, being role models, demonstrating courage by displaying vulnerability, and pointing out policies that are being ignored.
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From page 52...
... Crewe agreed with Scrimshaw that a number of great ideas were presented but cautioned that such ideas should not be simply transplanted into another organization -- "the promising practices for one organization may not work for another organization." The constituents, stakeholders, and needs of organizations may be very different, even if they share the same professional and general goals. In social work, she said, "We talk a lot about starting where the client is." This same philosophy applies to systematic change, "We have to get in touch with our particular organizations and the systems and then respond appropriately." J
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From page 53...
... Many improvement initiatives focus efforts on the health providers, but there is a missed opportunity to involve and engage all of the people who make up an organization. In addition, leaders should be engaging the community members who are served by the health care organizations.
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From page 54...
... . • Encourage cooperation between health care organizations and health care educators to better position students entering the work place to learn from positive role models in resilient, adaptable organizations (Jeffries)
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From page 55...
... Put emails in a draft folder if you need to work outside regular work hours, but do not send them until morning (Gaudet)
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Key Terms

  • care organizations
  • disaster relief
  • role models
  • briefly discussed
  • training environment

  • health providers
  • health professionals
  • focus efforts
  • perfect team
  • enormous power

  • means changing
  • devalues human
  • differing perspectives
  • siddharth shah
  • initiatives focus

  • students entering
  • individuals cope
  • position students
  • demonstrating courage
  • trauma unless

  • identify errors
  • status quo
  • quoted krishnamurti
  • activity aimed
  • reinforce historical

  • work outside
  • particular organizations
  • care educators
  • difficult conversations
  • improvement initiatives


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