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Pages 110-113

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From page 110...
... 110 A P P E N D I X I Level 4 Training Evaluation Tool The Kirkpatrick/Philips training evaluation model was developed by Donald L Kirkpatrick and Jack Phillips.
From page 111...
... Level 4 Training Evaluation Tool 111 Metrics Rating Scales 25 50 75 100 1. Increased on-time performance Services are on time less than 50% of the time Services are on time 50% to 75% of the time Services are on time 76% to 90% of the time Services are on time over 90% of the time Step 3: Identify data collection methods.
From page 112...
... 112 Transit Technical Training, Volume 2: Guide to Overcoming Barriers to Implementing Best and Innovative Training Pre-Evaluation Planning Tool Instructions: Complete the following table prior to conducting a Level 4 evaluation. First, list and define each metric that will be used to evaluate the impact of the training.
From page 113...
... Level 4 Evaluation Scorecard Instructions: Complete the following scorecard before and after a training, to evaluate the impact of the training on the transit agency's performance. First, list metrics that will be used to evaluate the training.

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