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From page 114...
... 114 A P P E N D I X J Level 5 Training Evaluation Tool The Kirkpatrick/Philips training evaluation model was developed by Donald L Kirkpatrick and Jack Phillips.
From page 115...
... Level 5 Training Evaluation Tool 115 Step 2: Identify associated financial outcomes Then identify the potential costs and revenues that are associated with each outcome. For example, if employees become more proficient at repairing a given vehicle component, this may lead to reduced replacement costs and higher revenues.
From page 116...
... 116 Transit Technical Training, Volume 2: Guide to Overcoming Barriers to Implementing Best and Innovative Training Pre-Evaluation Planning Tool Instructions: Complete the following table prior to conducting a Level 5 evaluation. First, determine how ROI can be assessed, based on the training objectives.
From page 117...
... Level 5 Evaluation Tool Instructions: Complete the following table after a training to evaluate the ROI. If comparing more than one training program or course, complete a separate table for each and review the comparisons at the bottom of the table to determine which training provides the highest ROI.

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