A Primer to Prepare for the Connected Airport and the Internet of Things (2018) / Chapter Skim
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Pages 44-62
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44 This chapter describes IoT solutions categorized according to the passenger or operations experience. It also describes strategies for -- and barriers to -- successful IoT implementation.
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How to Use IoT 45 IoT Solution with Description Case Study Site (Airport Code) Wi-Fi-based tracking via access points and proximity sensors CMH, MCO Smartphone application way finder synched with Wi-Fi-based proximity sensors, Bluetooth sensors, and traveler information systems MCO Bluetooth beacon sensor-based queue analyzer MCO Passive RFID baggage checking and routing ATL Sensor-embedded assets for tracking DFW, SFO Cloud-based API and application services with data exchange to offsite ground transport and onsite concessions stakeholders SFO Open cloud-based IoT platform and infrastructure LGW Airport collaborative decision-making and integrated information systems YYZ, SFO Biometric control system (BCS)
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Table 6. Passenger journey stages, IoT solutions, and stakeholders.
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How to Use IoT 47 Some IoT solutions apply to one point in the passenger journey map, while others apply across virtually the entire passenger journey map. Some IoT solutions engage a wide range of stakeholders, while others engage only a few.
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48 A Primer to Prepare for the Connected Airport and the Internet of Things Airport Operations Experience The airport operations experience is also divided into 12 stages that describe the airport operations journey through an airport (Figure 18)
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Table 7. Aviation operations journey stages, IoT solutions, and stakeholders.
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50 A Primer to Prepare for the Connected Airport and the Internet of Things DFW currently uses wireless sensors to monitor ambient light within a building and feed that information to a BMS. When sunlight is high, artificial light is lessened, saving energy.
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How to Use IoT 51 goals. The framework also considers the maturity of an airport's network infrastructure and architecture -- crucial to supporting implementation and growth of an airport IoT ecosystem.
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52 A Primer to Prepare for the Connected Airport and the Internet of Things A Bottom-Up Approach to IoT Selection Airport operators can also identify promising opportunities for IoT by examining the existing IoT solutions operating in their airport. This can help identify gaps where IoT may help operations and also show where other stakeholders may have data an airport requires -- saving the airport time and money.
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How to Use IoT 53 Stakeholder Framework The value of IoT is determined by the volume and quality of information it handles. Typically, the more stakeholders that an IoT application meaningfully connects -- the more information for aggregation, analytics, and useful applications -- the greater the value of that application to the airport.
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54 A Primer to Prepare for the Connected Airport and the Internet of Things Implementation Roadmap Assessing the Airport's Capabilities Whether using the top-down or bottom-up approach, airport operators arrive at a potential IoT solution and a view of the infrastructure and capability requirements for that solution. The next step is to assess the current capabilities of the airport and understand where they may fall short of the requirements for the potential IoT solution.
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How to Use IoT 55 As technologies and connectivity expand and grow, stakeholders must keep pace to be able to operate and respond to new demands in the market. The implementation roadmap takes into account not only the desired end-state capabilities, but the processes, technologies, and stakeholders required to achieve this end state.
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56 A Primer to Prepare for the Connected Airport and the Internet of Things This section describes both technological and organizational challenges as they apply to the following: • Safety, security, and privacy. • Technology and infrastructure.
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How to Use IoT 57 There is no single IoT solution to serve the diverse needs of all airports. Airport operators need to procure different technologies to link together and create the IoT solution specific to their unique business needs.
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58 A Primer to Prepare for the Connected Airport and the Internet of Things to ensure IoT adoption. Given the speed with which technology can change, training programs should not be one-off events but rather a long-term program aimed at enabling workers to keep pace with the technical skills they need.
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How to Use IoT 59 expand geographically (Bessen 2015)
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60 A Primer to Prepare for the Connected Airport and the Internet of Things of an IoT application. An IoT application with a larger scope will by definition feature a larger number of stakeholders and a wider variety of technological components.
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How to Use IoT 61 purchased or implemented for relatively little cost. The following are the answers to the three questions: • What is the business goal?
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62 A Primer to Prepare for the Connected Airport and the Internet of Things As with any financial decision, the specifics of any individual case can vary. As a result, every airport operator should consult with the airport's financial advisors before making any financing decisions.
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