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Pages 18-23

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From page 18...
... 18 8.0 – GUIDE VALIDATION PURPOSE & RESULTS This validation study presents feedback from employees at DOTs who reviewed a draft version of the Guide to Creating and Sustaining a Culture of Innovation within Departments of Transportation, which was prepared as part of NCHRP Project 20-108. The guide is a resource to help DOTs evaluate where they may be on the path to an innovative culture, and provides a springboard of ideas to help them take their organizations to the next level, no matter where they are on the path.
From page 19...
... 19 Focus Group Findings The research team conducted a series of hour-long focus groups to review and discuss the guide content and usability with a diverse set of DOTs, including Massachusetts DOT (MassDOT) , Nebraska DOT (NDOT)
From page 20...
... 20 WHAT WAS MOST/LEAST HELPFUL Focus group question: What section(s) stood out to you as being helpful, and which one(s)
From page 21...
... 21 SUGGESTED IMPROVEMENTS Focus group question: If you could make one improvement to the guide, what would you suggest? Many respondents commented on the length and format of the report.
From page 22...
... 22 Deciding when and where to take risks is an integral part of the innovation process. While the guide addresses this subject, a few participants felt there could be more information on this topic and that it could be presented in a slightly different way.
From page 23...
... 23 Survey Design The five modules in the draft guide (Leadership, Communication, Empowerment, Recognition, Measurement) were each assessed with questions designed to measure the following concerns: 1.

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