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Pages 82-89

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From page 82...
... C-1 APPENDIX C To gather more input on the draft guide, an online survey was distributed to 300 members of the project's community of interest. The survey was available from June 8, 2017 to August 3, 2017.
From page 83...
... C-2 92% 92% 82% 91% 91% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% LEADERSHIP EMPOWERMENT COMMUNICATION RECOGNITION MEASUREMENT The suggestions were generally helpful 92% 92% 82% 91% 91% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% LEADERSHIP EMPOWERMENT COMMUNICATION RECOGNITION MEASUREMENT The info would be helpful to the development of innovation culture in my org.
From page 84...
... C-3 92% 92% 91% 91% 91% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% LEADERSHIP EMPOWERMENT COMMUNICATION RECOGNITION MEASUREMENT The info is easy to read 92% 92% 91% 91% 91% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% LEADERSHIP EMPOWERMENT COMMUNICATION RECOGNITION MEASUREMENT The info was presented in a logical way
From page 85...
... C-4 Key Constructive Feedback for the Self-Assessment ► "The Innovation Level seems to be an average of the other four categories, but a comparison between the average score value of the four categories with the Innovation Level provides a good point of discussion." ► "Provide an overall average score from my agency if there's more than one person taking the assessment from our agency." ► "Add a question to assess if there is an innovation gap in certain levels of the organization." ► "Use a scale that is 5-point rather that 3-point for more fractional scoring." 92% 92% 89% 90% 91% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% LEADERSHIP EMPOWERMENT COMMUNICATION RECOGNITION MEASUREMENT The suggestions would have a positive impact on my org.
From page 86...
... C-5 Qualitative Responses to the Building Block Sections Out of 20 respondents, 13 provided qualitative feedback on separate sections of the guide. Respondents were given the opportunity to share examples of efforts they have underway that relate to the building blocks.
From page 87...
... C-6 Responses to Open-Ended Questions At the end of the survey, open-ended questions offered a chance for respondents to better explain any deficiencies in the draft guide. The responses to these open-ended questions are included below.
From page 88...
... C-7 Recommendations for Improvements Recommended changes to the guide ► "Easy to ready features and highlighted key information, such as call-outs boxes, charts, and bulleted lists to distill the information further." ► "Margins and white spaces to take notes." ► "Color-coded sections to match the self-assessment sections." ► "More attractive layout to aid the reader." ► "Appendices should be a separate document so the guidance is more approachable." ► "Tools, checklists, charts are more valuable than body text." ► "Move the lit review to the Appendix." ► "Put examples up front, not in Appendix." ► "More direction after scoring in self-assessment, what to do next." ► "Make it clear how the content presented relates to executives, front-line and middle managers." ► "Make sure that any content added truly adds value. Document needs to be concise and not add information just to add it." ► "Include tips on how to host your focus group as part of the self-assessment.
From page 89...
... C-8 ► "Look at organizations that have made more aggressive, larger scope innovations, such as the Affordable Care Act implementation, 18F, US Digital Service." ► "More on how other states create innovation in the public sector when you don't want to innovate yourself out of a job." ► "Prepare a separate guide for levels of users; front line, supervisors, leaders – could go into more research needed." ► "Is there a DOT that implemented a successful innovative campaign with before and after activities? If so, what did they achieve and what's been result?

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