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4 The Role of Health Care in Developing the Health Workforce
Pages 29-36

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From page 29...
... Warren Newton, the forum representative from the American Board of Family Medicine, opened the session on health care's role in developing its workforce by saying, "The pace of change and the amplitude of change in health care is stunning." He continued by describing changes in health care organizations, including the shift toward pay-for-value and population health, that are dramatically changing the requirements of tomorrow's workforce. Although these changes are already under way, said Newton, most health system leaders have been focusing largely on finance and 29
From page 30...
... . Banister echoed what other speakers had said about the ongoing changes in the health care system: the population is growing older, patients are becoming more complex, there is a documented failure to adequately treat pain, and there is a shift toward a value-based payment system.
From page 31...
... Unfortunately, said Banister, it quickly became apparent that this model was unsustainable: The logistics were complicated, the program needed additional staff to be successful, and only 12 students per semester could participate. In addition, she said, while comfortable with clinical teaching in general, the clinical instructors were frustrated by the pressures of trying to teach both discipline-specific information as well as interprofessional collaborative practice to students from their own and other professions.
From page 32...
... Knab noted that simply placing students in clinical settings does not equate to a true academic–practice partnership. A true partnership, she said, requires building a relationship based on shared values and a shared commitment, as well as involvement from leaders at all levels.
From page 33...
... CVS Health has more than 250,000 employees (who work in every state except Wyoming) and covers a gamut of health care industries such as retail pharmacy, mail order pharmacy, prescription drug insurance, retail clinics, long-term care, and home infusion therapy.
From page 34...
... Because patients may be more comfortable with providers who are similar to them, "the more diverse the workforce is, the better off an employer will be." The workforce initiatives department at CVS, said Young, works with more than 1,200 partners across the United States in order to recruit, train, and support its health care workforce. Young cited the reason for this program as "We need a workforce and it's not out there, so we've got to build it." The department runs a number of programs, which include apprenticeships, externships, internships, mock store training, incumbent worker training, and on-the-job training.
From page 35...
... Frank Ascione, who represents the University of Michigan on the forum, asked Young to elaborate on how CVS -- a for-profit organization -- affects the CVS health care model. Young said "businesses have to be profitable" or they cannot continue offering products and services.


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