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From page 25... ... 25 Background To better understand the current state of practice for origin–destination (OD) studies, an online questionnaire was distributed to 67 organizations throughout the United States responsible for overseeing these studies, including transit providers and metropolitan planning organizations (MPOs) Read the entire page →
From page 26... ... 26 Public Transit Rider Origin–Destination Survey Methods and Technologies The frequency by which respondent organizations administer new surveys varies (see Figure 5) Read the entire page →
From page 27... ... Current State of Practice 27 How Surveys Are Funded A wide variety of funding sources are used to pay for rider surveys, with the most common source of funding being local and federal funds (see Table 5) Read the entire page →
From page 28... ... 28 Public Transit Rider Origin–Destination Survey Methods and Technologies Survey Methods Used Respondents used a variety of methods, including self-administered, interview-administered, and two-step surveys: • The most common method overall among respondents was a self-administered paper survey that staff members distributed to riders -- who then returned the survey directly to staff members or placed it in a collection box (57 percent of respondents) Read the entire page →
From page 29... ... Current State of Practice 29 There were a few less commonly cited reasons for using tablets. Two respondents mentioned FTA encouragement to use tablet technologies. Read the entire page →
From page 30... ... 30 Public Transit Rider Origin–Destination Survey Methods and Technologies that surveyed riders on Saturdays and Sundays, most drew their sample from all time periods. Finally, no respondent limited their surveys to only one direction of travel. Read the entire page →
From page 31... ... Current State of Practice 31 Boarding and alighting information is the most basic type of question included in OD surveys. Fifty-one percent of respondents asked riders to indicate the boarding and alighting location for all trip segments to capture transfer locations and routing. Read the entire page →
From page 32... ... 32 Public Transit Rider Origin–Destination Survey Methods and Technologies small transit agency to $5 million for a very large one, with a median cost of $530,899 dollars. Survey costs increased with agency size (see Table 10 and Figure 8) Read the entire page →
From page 33... ... Current State of Practice 33 Median Min Max Total Responses Cost Per Complete/Usable $ 36.83 $ 6.19 $ 139.78 21 Table 11. Costs per completed survey. Read the entire page →
From page 34... ... 34 Public Transit Rider Origin–Destination Survey Methods and Technologies The majority of respondents indicated that their sample size was large enough to provide results at either the route level, stop level, or route segment level of geographic specificity. A smaller percentage of organizations were only able to summarize their results to select highridership routes or for an entire mode of service. Read the entire page →
From page 35... ... Current State of Practice 35 the response rate, with surprisingly 35 percent of respondents basing the response rate on passenger counts. Reported Response Rates The average response rate reported was 49 percent, but the range of reported response rates was extremely large (see Table 15) Read the entire page →
From page 36... ... 36 Public Transit Rider Origin–Destination Survey Methods and Technologies belonging to particular ethnic or racial groups, low-income riders, and riders that use transit during specific time periods and days. Standards for Completion Respondents used different standards to determine whether a completed survey was usable (see Table 17) Read the entire page →
From page 37... ... Current State of Practice 37 Survey Expansion Most OD surveys include only a sample of riders, and so survey results must be expanded to reflect the total rider population (see Chapter 2) Read the entire page →
From page 38... ... 38 Public Transit Rider Origin–Destination Survey Methods and Technologies When asked how incorporating big data has affected intercept OD surveys, respondents predominantly used the data to improve sampling strategies and refine expansion factors (see Table 20) Read the entire page →
From page 39... ... Current State of Practice 39 and mode. Transit providers, as opposed to regional organizations and jurisdictions, represent the majority of respondents. Read the entire page →
From page 40... ... 40 Public Transit Rider Origin–Destination Survey Methods and Technologies including improved survey staff training, availability of a verbal or written survey option, and accessible survey options (e.g., screen reader-compatible surveys) Read the entire page →

From page 25...

... 25 Background To better understand the current state of practice for origin–destination (OD) studies, an online questionnaire was distributed to 67 organizations throughout the United States responsible for overseeing these studies, including transit providers and metropolitan planning organizations (MPOs)