Public Transit Rider Origin–Destination Survey Methods and Technologies (2019) / Chapter Skim
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Pages 41-54
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41 Five case examples were chosen to highlight the current state of practice of origin–destination (OD) transit surveys.
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42 Public Transit Rider Origin–Destination Survey Methods and Technologies For the smaller agencies, MTC funds the entire cost of the study. Because of the importance of acquiring accurate transit data, a critical element of maintaining the regional travel model, MTC has not had problems justifying survey expenses internally or to the public.
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Case Examples 43 unable to complete a survey in person. MTC reports that CATI surveys represent a small share of total responses.
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44 Public Transit Rider Origin–Destination Survey Methods and Technologies the survey during the trip. In instances where that is not feasible, the rider will be asked for contact information and contacted within 24 hours to complete a CATI survey.
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Case Examples 45 methods. Because survey data are used to calibrate the regional travel model, accurate and highquality data are essential.
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46 Public Transit Rider Origin–Destination Survey Methods and Technologies also leveraged the real-time capabilities of tablets to monitor survey progress through an online dashboard (see Figure 12)
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Case Examples 47 car asking each passenger about their boarding and alighting station. Boarding and alighting data were used to develop the survey sampling plan and expansion factors.
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48 Public Transit Rider Origin–Destination Survey Methods and Technologies • TriMet found that tablet surveys were less costly to administer than paper-based surveys. Among transit providers surveyed in this report, only 19 percent of respondents saw savings due to tablets compared to 26 percent who reported a cost increase (the remainder saw no change or did not know)
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Case Examples 49 would receive a follow-up phone interview within a week of completing the three-question on-board survey. Phone interviewers received training on both the survey method and service area.
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50 Public Transit Rider Origin–Destination Survey Methods and Technologies More than one-third (35 percent) of the surveys were completed in a language other than English.
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Case Examples 51 Working with the regional MPO, CAT purchased AirSage (https://airsage.com) data for their study region.
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52 Public Transit Rider Origin–Destination Survey Methods and Technologies Massachusetts Bay Transportation Authority Another major source of passive data for transit planning is data that agencies themselves collect through various systems. Electronic fare collection (EFC)
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Case Examples 53 the data (the balance are distributed according to the inferred patterns)
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54 Public Transit Rider Origin–Destination Survey Methods and Technologies (walk, park-and-ride, etc.)
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