Public Transit Rider Origin–Destination Survey Methods and Technologies (2019) / Chapter Skim
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A-1 A P P E N D I X A Survey Questionnaire
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A-2 Public Transit Rider Origin-Destination Survey Methods and Technologies The Transportation Research Board (TRB) is preparing a synthesis of current practices on Origin and Destination Survey Methods and Technology.
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Survey Questionnaire A-3 For the purposes of this study questionnaire, an origin-destination survey is defined as a survey that: Intercepts passengers while they are onboard a transit vehicle or at a transit stop, either through self-administered surveys or personal interviews. These methods may be used in conjunction with "seat-drop" questionnaires mailed back to the agency at a later date, or follow-up interviews.
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A-4 Public Transit Rider Origin-Destination Survey Methods and Technologies Survey Prevalence and Frequency Page exit logic: Skip / Disqualify Logic IF: #3 Question "About how often does your agency conduct an origin-destination survey? " is one of the following answers ("Never")
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Survey Questionnaire A-5 Coordination with Other Agencies 3. About how often does your agency conduct an origin-destination survey?
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A-6 Public Transit Rider Origin-Destination Survey Methods and Technologies Use and Justification 5. Select any organizations which utilize data from the most recent origin destination survey: Check all that apply Transit agency Regional planning organization (e.g.
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Survey Questionnaire A-7 7. For what purposes have survey data been used?
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A-8 Public Transit Rider Origin-Destination Survey Methods and Technologies 8. Has your agency had difficulty justifying the need for and/or cost of origindestination surveys to decision makers (e.g.
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Survey Questionnaire A-9 Comments Survey Characteristics Page description: For the following questions, please respond based on your agency's most recently completed on-board survey.
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A-10 Public Transit Rider Origin-Destination Survey Methods and Technologies 12. How many questions were in the survey?
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Survey Questionnaire A-11 Survey Distribution Page exit logic: Skip / Disqualify Logic IF: #16 Question "What survey method(s) were used?
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A-12 Public Transit Rider Origin-Destination Survey Methods and Technologies All Time Periods Only Peak and Midday Only Peak Periods Only Peak Periods in Peak Direction Other (describe) Weekday Saturday Sunday 17.
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Survey Questionnaire A-13 19. If surveys were handed out, were they distributed on all scheduled trips during the above time periods?
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A-14 Public Transit Rider Origin-Destination Survey Methods and Technologies Tablet Survey Methods Page description: If Tablets were used, please answer the following questions: 22. For what reasons did your agency decide to conduct your most recent survey using tablets?
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Survey Questionnaire A-15 23. Did using tablets reduce costs relative to paper-based survey methods employed by your agency?
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A-16 Public Transit Rider Origin-Destination Survey Methods and Technologies 25. If your agency used both tablet and paper survey methods in a single survey, or switched from paper to tablet methods, did your agency experience challenges comparing or combining these data sources?
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Survey Questionnaire A-17 Response Rates 28. How many tablets were used to conduct the survey?
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A-18 Public Transit Rider Origin-Destination Survey Methods and Technologies 30. What was the minimum standard applied to determine if a record was usable enough to incorporate into the survey results?
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Survey Questionnaire A-19 Survey Method: Survey Response Base: Number of Surveys Returned: Number of Complete or Usable Surveys Returned: Response Rate (%) : Method 1: Method 2: Method 3: Method 4: Method 5: Total: 31.
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A-20 Public Transit Rider Origin-Destination Survey Methods and Technologies 33. Describe efforts your agency took, if any, to capture the responses of customers taking short transit trips: 34.
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Survey Questionnaire A-21 37. Did you hire surveyors to administer the survey in foreign languages?
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A-22 Public Transit Rider Origin-Destination Survey Methods and Technologies 39. To the best of your knowledge, please identify any groups of riders you feel were under-represented in the sample based on how the survey was deployed: Non-English speakers Particular ethnic or racial groups Transit dependent riders Riders with disabilities Low-income riders Persons with limited literacy Persons under the age of 18 Short transit trips Riders during times of day surveyed (e.g.
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Survey Questionnaire A-23 40. What was the approximate cost of conducting the on-board survey?
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A-24 Public Transit Rider Origin-Destination Survey Methods and Technologies 41. Which of the following were used to create expansion factors for survey responses?
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Survey Questionnaire A-25 42. What was the smallest geography that the survey returned usable results for analysis?
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A-26 Public Transit Rider Origin-Destination Survey Methods and Technologies 44. Which of the following examples of "Big Data" does your organization utilize?
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Survey Questionnaire A-27 45. Which of the following best describes how these data sources are impacting how your agency conducts on-board surveys?
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A-28 Public Transit Rider Origin-Destination Survey Methods and Technologies Page description: The following questions ask you to compare your most recent major origin-destination survey effort to its preceding origin-destination survey effort.
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Survey Questionnaire A-29 48. How much did the cost change between your most recent survey effort and its predecessor?
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A-30 Public Transit Rider Origin-Destination Survey Methods and Technologies Closing Comments Thank You! Thank you for taking our survey.
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