Managing the Transit Scheduling Workforce (2019) / Chapter Skim
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4 Background Fixed-route transit schedulers, the people who design and produce transit schedules, have an important role in transit -- their schedules provide the blueprint for fixed-route transit services. (Note: this synthesis report only discusses fixed-route transit scheduling and uses the term scheduling or transit scheduling to refer only to fixed-route transit scheduling and not to demand-responsive scheduling.)
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Introduction 5 general transit workforce management, and advances in data analysis and software for transit scheduling (reviewed literature is listed in the references section of this report)
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6 Managing the Transit Scheduling Workforce The survey was divided into several sections, and some sections were only visible to transit agencies based on their answers to earlier questions in the survey. One question in particular had an important role in determining which sections of the survey were presented to transit agencies: "Thinking of all modes your agency provides, indicate who creates transit schedules." There were four options, and transit agencies could select all that applied: • Transit agency creates schedules.
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Introduction 7 Figure 2. Flowchart of the overall survey design.
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8 Managing the Transit Scheduling Workforce • Chapter 3: Survey Results: Discusses the survey results, including how transit agencies use data in scheduling, manage the scheduling workforce, and use third parties to create transit schedules. • Chapter 4: Case Examples: Contains the case examples from five transit agencies: – Lehigh and Northampton Transportation Authority (LANTA)
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