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From page 27... ... 27 S E C T I O N 4 Incorporating sustainability into a performance-based planning and programming approach requires an understanding of both sustainability and principles of performance measurement. Several excellent resources are available for reference by transit agencies, as detailed in this section under the heading "Report." In general, operationalizing performance measures should follow five broad steps (see Figure 1) Read the entire page →
From page 28... ... 28 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document planning organizations are encouraged to continue to build relationships with outside organizations to develop and support shared goals. This relationship building can result in collaboration between organizations and, ultimately, in a set of outcomes that are more meaningful to the traveling public. Read the entire page →
From page 29... ... Operationalizing the Performance Measures 29 The example detailed in Table 9 shows the steps of the performance-based planning and programming framework as focused on one goal, improving mobility and accessibility. As the example shows, the chosen objectives reflect actions the transit agency can take directly to influence and promote the region's mobility and accessibility. Read the entire page →
From page 30... ... 30 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document 4.1 Set Goals Sustainability goals should reflect the triple bottom line of social, economic, and environmental issues, and focus on the long term rather than the short term (Booz Allen Hamilton 2014) Read the entire page →
From page 31... ... Operationalizing the Performance Measures 31 These six goals also are discussed in Section 1 under "Social and Economic Sustainability for Public Transportation." Goal-setting typically precedes establishing performance measures, but it is useful to establish goals, objectives, and measures together. Performance measures can help ground and validate goals and objectives. Read the entire page →
From page 32... ... 32 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document North Carolina DOT elected to retain several more aspirational objectives (such as economic development) , with the assumption that emerging strategies would support development of measures in the future (Maurer et al. Read the entire page →
From page 33... ... Operationalizing the Performance Measures 33 of the criteria used to craft clear objectives also are used to evaluate performance measures. An often-used memory technique for applying these criteria is to ask if the objective or performance measure is SMART (i.e., is it Specific, Measurable, Agreed, Realistic, and Time-bound) Read the entire page →
From page 34... ... 34 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document general objective to include a target and a date (e.g., "include sustainability criteria in 80% of RFPs by 2020") Read the entire page →
From page 35... ... Operationalizing the Performance Measures 35 4.3 Establish Measures Taken as a whole, performance measures provide a framework for evaluating a transit agency's progress toward goals. The right assembly of performance measures also will provide meaningful evidence of progress to a diverse group of internal and external stakeholders, some of whose needs will differ from those of the transit agency. Read the entire page →
From page 36... ... 36 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document performance measures may begin with that list but will be refined based on agency characteristics, requests from key stakeholders, and data availability. For sustainability-oriented efforts, an important factor to consider is the level of effort and level of expense required to obtain data and report on each objective. Read the entire page →
From page 37... ... Operationalizing the Performance Measures 37 measures desired (Litman 2016) Read the entire page →
From page 38... ... 38 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document Count Measure Qualifier Normalization factor Number of planning studies led or collaborated on per year Percent of transit access intersections that are ADA compliant (none) Percent increase in value of land near rail station areas relative to other areas Number or percent of interviewers who received anti-bias training (none) Read the entire page →
From page 39... ... Operationalizing the Performance Measures 39 Normalization Factor Description Purpose Passenger-Miles Traveled (PMT) The cumulative sum of the distances ridden by each passenger. Read the entire page →
From page 40... ... 40 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document Using evaluation criteria to prioritize performance measures can be accomplished in several ways. Two of the most common methods involve conducting a survey or a workshop. Read the entire page →
From page 41... ... Operationalizing the Performance Measures 41 ways (e.g., gallons of diesel fuel consumed) Read the entire page →
From page 42... ... 42 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document additional performance measures should be considered to achieve goals. This feedback can be considered in future iterations of the performance cycle to inform changes throughout the process. Read the entire page →
From page 43... ... Operationalizing the Performance Measures 43 Box 11. Example: RVTD Performance Measurement The RVTD developed measures for use in (1) Read the entire page →
From page 44... ... 44 Social and Economic Sustainability Performance Measures for Public Transportation: Final Guidance Document Transit agencies are advised to consider their intended audience(s) when determining how best to present information on sustainability performance measures. Read the entire page →

From page 27...

... 27 S E C T I O N 4 Incorporating sustainability into a performance-based planning and programming approach requires an understanding of both sustainability and principles of performance measurement. Several excellent resources are available for reference by transit agencies, as detailed in this section under the heading "Report." In general, operationalizing performance measures should follow five broad steps (see Figure 1)