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From page 1...
... 1 The purpose of this synthesis is to provide the current state of practice for online public involvement (OPI) tools used by state Departments of Transportation (DOTs)
From page 2...
... 2 Practices for Online Public Involvement • Public agencies can improve their reach and increase participation with the use of online or web-based applications and platforms, as they reach more people and are increasingly popular forms of technology. Analytics available through OPI platforms can also help agencies better understand who is participating.

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