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Pages 131-144

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From page 131...
... D-1 Interview #1: North Carolina DOT Date: April 2, 2018 Participants: Rutgers VTC: Miriam Salerno, Trish Sanchez, Ted Metz, Sarah Tomasello North Carolina DOT (NCDOT) : Jamille Robbins, Public Involvement, Community Studies & Visualization Group Leader, North Carolina DOT Interview Summary Who are the biggest institutional supporters of online public involvement and how have you been able to leverage their support?
From page 132...
... D-2 Practices for Online Public Involvement In what ways does NCDOT make the distinction between public involvement and information dissemination? Public input is a part of the scoping, development, and research process for projects, plans, or studies.
From page 133...
... Interview Reports D-3 How do you integrate the feedback gathered through online public involvement into your planning? Input collected is compiled and exported into spreadsheets, which can easily be presented as graphs and shared with the team.
From page 134...
... D-4 Practices for Online Public Involvement MDOT seems receptive to using online public involvement but has not yet been able to do so. Please describe any discussions about using online public involvement at MDOT and any challenges to getting it off the ground.
From page 135...
... Interview Reports D-5 Interview Summary Who are the biggest institutional supporters of online public involvement and how have you been able to leverage that support? The current public involvement manager has been an important driver of online public involvement as well as the agency director who has sought to expand overall public involvement throughout the agency.
From page 136...
... D-6 Practices for Online Public Involvement the websites will remain active so that people can still access the information. Videos, coordinated between the communications and digital/social media staff, are also posted on the website to supplement existing projects.
From page 137...
... Interview Reports D-7 and Pedestrian Plan. The consultants also help build professional capacity by working directly with staff and by providing training.
From page 138...
... D-8 Practices for Online Public Involvement for the construction of highways, passenger rail and transit improvements, and active transportation projects throughout California. CTC and CalSTA provide Caltrans with guidelines, policies, and goals that should be adhered to or considered.
From page 139...
... Interview Reports D-9 to use computers and electronic devices. So we did some targeted work through focus groups to reach lower-income communities and Spanish-speaking populations.
From page 140...
... D-10 Practices for Online Public Involvement We also reached out to the public with public workshops, booths at local community events, phone calls to community leaders, and targeted small group meetings. Speaking of community workshops, it's worth commenting that they are often still considered to be the "golden standard" of public outreach, even while they are somewhat archaic.
From page 141...
... Interview Reports D-11 emergency situations. Caltrans recognizes that the benefits of online public involvement tools include the lower cost and the ease in reaching a broad audience.
From page 142...
... D-12 Practices for Online Public Involvement How often are online open houses utilized? Oregon DOT has implemented online open houses since about 2009, utilizing the technical assistance of consultants.
From page 143...
... Interview Reports D-13 Does online involvement influence urban and rural populations to participate? Who is more likely to prefer online engagement?

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