Practices for Online Public Involvement (2019) / Chapter Skim
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3 Background Online public involvement (OPI) , also referred to as online public participation, specifically refers to a process of two-way communication using the internet and/or mobile platforms to inform and obtain input from the public.
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4 Practices for Online Public Involvement Disabilities Act of 1990, which outlines rights for people with disabilities. Both acts prohibit discrimination against protected groups by any programs and agencies receiving federal funding.
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Introduction 5 sources from academic and professional research on online engagement practices. An online survey was emailed to all 50 state DOTs to gather data and information about their OPI practices.
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6 Practices for Online Public Involvement • Organizational structure and staffing pertaining to use and management of OPI, including the role of consultant teams retained by state DOTs • Interpretation, management, and use of comments/input received via OPI • If the DOT reported not using OPI, the reasons that OPI is not used Survey Results The survey was emailed to designated contacts at all 50 state DOTs and was available to complete online from February 6, 2018, to March 30, 2018. The original closing date of the survey was scheduled for March 6, 2018; however, due to an insufficient number of responses, the survey deadline was extended to March 30, 2018.
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Introduction 7 However, it was clear from the survey responses that it was sometimes difficult to draw a clean distinction between the two types of engagement (one-way versus two-way)
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