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Pages 21-24

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From page 21...
... 21 Findings from Interviews Characteristics of Emergency Working Groups The most fundamental characteristics of EWGs are that they are voluntary and that they provide an expanded workforce with specialized training to support victim and family assistance during the 12 to 24 hours that it may take the legislated airline's care team to reach the airport. In this study, 13 of the 14 EWGs started as a means of dealing with family assistance in the case of an aircraft accident; one EWG was all-hazards from its inception.
From page 22...
... 22 Emergency Working Groups at Airports A helpful step in assessing the desirability of an EWG may be to host a 1- or 2-day NTSB transportation disaster assistance family assistance workshop. This step will crystalize stakeholders' awareness of the full extent of family assistance and the value of collaboration among the potential EWG members.
From page 23...
... Findings from Interviews 23 Organizing EWG organizational structures tend to be unique to each airport. If the structure is formal, the most effective structure appears to be a chair and a cochair, either both from airlines or one from an airline and the other from the airport.
From page 24...
... 24 Emergency Working Groups at Airports Typical Timeline for Developing an Emergency Working Group Figure 3 was developed from data obtained from interviewing the 14 airports with EWGs. It shows a typical timeline for developing an EWG.

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