Emergency Working Groups at Airports (2019) / Chapter Skim
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50 Champion's Pitch at LAX A P P E N D I X E LAX Emergency Working Group (EWG) Task Force Training Workshop
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Champion's Pitch at LAX 51 Mission Statement • By using my personal power I will respectfully provide assistance in a time of crisis to support my fellow airline as needed • I will achieve this through open communications, compassion, empathy and follow through for those affected without judgement Agenda 1.
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52 Emergency Working Groups at Airports Airlines are now mandated under many countries' laws to provide services in a time of an incident and these are quite specific in terms of delivery. While we all have large "partners" who will help us in a time of need the Virgin Brand's here at LAX felt that we should look outside the box and develop a network of support with generic roles to be manned: By having a small trained dedicated support team, the affected airline will be able to deliver on the requirements, with the knowledge that they have a skilled support team on site in addition of their own staff.
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Champion's Pitch at LAX 53 d) Phone Duty – (Handout)
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54 Emergency Working Groups at Airports 2. How do you take care of yourself?
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Champion's Pitch at LAX 55 QUESTIONS & ANSWERS
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