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From page 56... ... 56 A P P E N D I X F LAX EWG Handbook Emergency Working Group Handbook In the event of an emergency, the EWG Team Leader should make copies of pages 3 & 4 for responders and begin assigning roles and activating the team. Response Locations are identified on page 9. Read the entire page →
From page 57... ... LAX EWG Handbook 57 Contents EWG Purpose Responder Roles Assignment Table Emergency Response Basics Activation Standard Response Locations Team Resources RESPONSE PARTNERS Internal Airport Partners External Partners American Red Cross CONTACT LISTS and RESOURCES EWG Core Team Contacts Airport Authority and Operations Airport Emergency Services/Agencies External Resources Local Hospitals & their contacts Other Emergency Services or Medical Supplies Vendors Read the entire page →
From page 58... ... 58 Emergency Working Groups at Airports Emergency Working Group (EWG) Purpose What is the EWG? Read the entire page →
From page 59... ... LAX EWG Handbook 59 • Assisting the carrier/airport community wherever needed (Important Note: The Affected Airline(s) involved in the event will identify which roles need to be filled.) Read the entire page →
From page 60... ... 60 Emergency Working Groups at Airports Assigned Roles/Duties Summary Team Member Assigned Contact Number EWG Command Center Leader Leads the response by the EWG Team Members. Responds to the needs identified by the Affected Airline or Airport EOC Liaison. Read the entire page →
From page 61... ... LAX EWG Handbook 61 Emergency Response Basics There are some basic guidelines that may help responders with dealing with the stressful, chaotic, nature of a response: • Understand that the initial hours of a response WILL BE CHAOTIC, so be patient and flexible. • DO NOT self-deploy to any of the reception centers. Read the entire page →
From page 62... ... 62 Emergency Working Groups at Airports What to Bring Once activated, team members will report to either the pre-identified Initial Response Location or to the EWG Command Center, as instructed in the activation text or phone call. Team Members should bring: • A cell phone • Phone charger and/or additional external battery • EWG Supply Kit/Go Bag (see Resources) Read the entire page →
From page 63... ... LAX EWG Handbook 63 Passenger Gathering Area (PGA) Location Description: Reunification Center (RC) Read the entire page →
From page 64... ... 64 Emergency Working Groups at Airports o Sweats (in case passenger clothes have been damaged or soaked in jet fuel) – a limited supply • Emergency Stock items including: o Non-latex gloves o Office supplies o Water o Water cups o First aid kits Team Resources Some of the resources available to the EWG include: • This handbook • Responder List • GroupMe App • EWG Bridge Line Number • EWG Go Kit EWG Handbook The EWG Handbook is intended to be used as a reminder or quick reference in a response and to act as a guide for continuity of operation of the EWG through changes in airlines or team roles and responsibilities. Read the entire page →
From page 65... ... LAX EWG Handbook 65 • The app should primarily be utilized for notifications of an event, the need for responders, or the need for a conference call with the EWG Core Team. • The app should not be utilized to have "discussions", as responders not involved in the discussion will constantly have texts coming to their phones as they attempt to manage other parts of the response. Read the entire page →
From page 66... ... 66 Emergency Working Groups at Airports The LAX Airport Emergency Operations Group has been an integral part of the EWG since its inception. The LAX EOG works side by side with the EWG to mentor and support the group, introducing new airline tenants to the EWG, and offering exposure to the city and local support network. Read the entire page →
From page 67... ... LAX EWG Handbook 67 Local Hospitals A number of local hospitals may be utilized in an emergency. CONTACT LISTS and RESOURCES LAX EWG Core Team Name / Primary Role OFFICE TELEPHONE MOBILE TELEPHONE HOME TELEPHONE CARRIER EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: EMAIL: Read the entire page →
From page 68... ... 68 Emergency Working Groups at Airports EMAIL: Airport Authority and Operations EMERGENCY OPERATIONS GROUP (EOG) OFFICE TELEPHONE MOBILE TELEPHONE HOME TELEPHONE OTHER LOCAL 911/ EMERGENCY SERVICES Who receives this call? Read the entire page →
From page 69... ... LAX EWG Handbook 69 External Resources Local Hospital Contacts Hospital Name Contact Name Title 24/7 Telephone # Closest Hospital EMAIL: Specific Info/Address: Hospital EMAIL: Specific Info/Address: Hospital EMAIL: Specific Info/Address: Hospital EMAIL: Specific Info/Address: Hospital/Clinic EMAIL: Specific Info/Address: Hospital/Clinic EMAIL: Specific Info/Address: Hospital/Clinic EMAIL: Specific Info/Address: Hospital/Clinic EMAIL: Specific Info/Address: Read the entire page →
From page 70... ... 70 Emergency Working Groups at Airports Service/Agency Organization Name Contact Name Title 24/7 Telephone # Other Information Local City/ County Fire EMAIL: Local American Red Cross Chapter EMAIL: Medical Supplies (Wheelchairs, etc.) EMAIL: Specific Info/Address: 24 Hr. Read the entire page →
From page 71... ... LAX EWG Handbook 71 4 Organization Name: Contact Name: Contact Mobile: 24/7 Phone Contact: Alt. Contact Name: Alt. Read the entire page →

From page 56...

... 56 A P P E N D I X F LAX EWG Handbook Emergency Working Group Handbook In the event of an emergency, the EWG Team Leader should make copies of pages 3 & 4 for responders and begin assigning roles and activating the team. Response Locations are identified on page 9.