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Appendix A: Details of Literature Review
Pages 135-156

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From page 135...
... This appendix outlines the particular articles the committee reviewed and gives readers a sense of where the literature can be found, what topics are covered, and what primary research designs were used. Through the National Academies Research Center, the committee conducted electronic searches in Scopus and ProQuest (see the search syntax in Box A-1)
From page 136...
... ) AND noft(("meaningful work" OR workforce OR workplace OR employment OR "job satisfaction" OR "work values" OR "work life" OR "employee engagement")
From page 137...
... To ensure that we considered other work-related articles on generational attitudes and behaviors without attention to differences, we conducted a second electronic search in August 2019 for articles published after 1999 using the same databases and similar search syntax, but without the search terms for "differences" or "effect." This second search resulted in another 121 articles. Among the articles were 15 previously published literature reviews on this same body of research, each of which reflects a different approach.
From page 138...
... . that met inclusion criteria and contained sufficient information Generational to calculate effect sizes, allowing for generational comparisons differences in across four generations (traditionals, baby boomers, generation work-related Xers, and millennials)
From page 139...
... . A review peer-reviewed journals -- on generational differences in work values of the empirical (in the categories of work ethic, work centrality, and leisure; evidence on altruistic values; extrinsic versus intrinsic values; affiliation or generational social values; and job satisfaction and intention to leave)
From page 140...
... different countries and cultures. International • "The concept of generations has a strong basis in sociological Journal of theory, but the academic empirical evidence for generational Management differences in work values is, at best, mixed.
From page 141...
... values, psychological contracts, and generational differences that Research in are relevant to human resource management practices in such Personnel areas as new workforce entrants, retaining baby boomers, the and Human changing nature of work and careers, the quest for work–life Resources balance, and leadership preferences. Management, 34, • Although the authors recognize that "critics argue that the effect 1–41.
From page 142...
... , studies showed baby boomers followed by generation X to obtain 135–159. higher level of desired organizational outcomes, such as higher job satisfaction, higher commitment, higher time spent in job, and lower turnover intention, compared with generation Y
From page 143...
... • The authors "found that each analytic method produced slightly Work, Aging and different results, yet none was able to fully capture differences Retirement, 3(2) , attributable to generational membership" (p.
From page 144...
... . • The authors illustrate this gap by "using historical longitudinal data and, second, by looking for patterns within the data rather than applying generational categories a priori" (p.
From page 145...
... • International Journal of Contemporary Hospitality Management • International Journal of Hospitality Management • Journal of Advanced Nursing • Journal of Business and Psychology (special issue on this topic in 2010) • Journal of Intergenerational Relationships • Journal of Managerial Psychology (special issue on this topic in 2015)
From page 146...
... The final draw resulted in 14 articles. Based on our understanding from previous reviews, as well as our own knowledge of studies in this area, we believed the sample of articles generated for our pilot review allowed us to appreciate the different research designs used in this literature and a mix of conclusions with regard to generational differences.
From page 147...
... Revue baby boomer versus generation X group Internationale de Psychologie Sociale, influences the relationships of organization25(3–4)
From page 148...
... International Journal of Nursing A convenience sample of 315 registered Studies, 46(7)
From page 149...
... These authors found little evidence for significant distinctions among generations. SAMPLE OF GENERATIONAL LITERATURE The following list of references is intended to illustrate the types of empirical studies the committee found in assembling the literature related to generational attitudes and behaviors in the workforce.
From page 150...
... . Work values in the United States: Age, period, and generational differences.
From page 151...
... . Generational differences: Revisiting generational work values for the new millennium.
From page 152...
... International Journal of Manpower, 33(7)
From page 153...
... International Journal of Contemporary Hospitality Management, 20(6)
From page 154...
... : Exploring the psychological contract and commitment of different generations of hospi tality workers. International Journal of Contemporary Hospitality Management, 24(4)
From page 155...
... International Journal of Hospitality Management, 46, 130–137.* Chillakuri, B., and Mogili, R
From page 156...
... . Exploring generational cohort work satisfaction in hospital nurses.


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