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Pages 11-13

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From page 11...
... 6 Chapter 2 – Research Approach The research approach was divided into two phases. Phase I included a review of existing literature, a preliminary survey, and follow-up interviews.
From page 12...
... 7 included a level of effort estimate, supported by a commensurate work breakdown structure (WBS) , which identified the steps needed to address gaps.
From page 13...
... 8 Summary of Approach and Deliverables Figure 1 summarizes each task and the deliverables to be issued at the end of each: Figure 1. Research Approach Flow Diagram.

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