Broadening Integrated Corridor Management Stakeholders (2020) / Chapter Skim
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43 Craft effective pitches to management and non-traditional stakeholders by articulating the benefits of integration and operational opportunities in the ICM approach. What Are the Benefits to This Stakeholder Group for Getting Involved?
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44 Broadening Integrated Corridor Management Stakeholders 16Freight Advanced Traveler Information System (FRATIS) Impact Assessment: Final Report.
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Engage Potential Partners 45 to receive through the ICM platform, such as information on truck-specific travel times, truck parking availability, and truck restrictions on proposed alternate routes. With insight into accurate, up-to-date conditions along the corridor, freight operators and dispatchers can be more proactive, instead of reactive, in selecting routes, timing deliveries, and managing truck driver hours of service and available equipment.
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46 Broadening Integrated Corridor Management Stakeholders Benefits for Transportation Agencies Additional benefits can stem from the very act of collaborating with the freight community. Gaining buy-in from freight stakeholders can help ICM project leaders make a case for ICM in a region while also providing a platform for freight stakeholders to share the unique challenges that they face from a corridor user's perspective and provide input into the design of a system that can better meet their needs.
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Engage Potential Partners 47 minimize disruptions for construction which leads to significant cost savings. In addition, transit agencies that participate in a coordinated initiative like ICM may be able to make stronger arguments to secure funding for various improvements that provide direct travel-time benefits for transit along an ICM corridor, such as an AVL system for buses that feeds data into an ICM system.
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48 Broadening Integrated Corridor Management Stakeholders By providing real-time updates regarding incident-related delays and expected roadway clearance times, motorists can better understand the incident impacts on travel times and make the appropriate alternate route or modal choices, which can help improve corridor performance. Non-Motorized Roadway Users Non-motorized roadway users are often an overlooked stakeholder group in ICM planning.
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Engage Potential Partners 49 Basic levels of ICM are already occurring among various agencies. During major roadway events, some agencies (e.g., state and local DOTs)
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50 Broadening Integrated Corridor Management Stakeholders Information Sharing • Refer to Successful ICM Deployments – Examples of successful collaborations, MOUs, and arrangements between agencies for ICM can be highly informative for other agencies struggling with how to approach it. However, there must be a balance between looking to other projects for guidance and thinking critically about specific solutions and strategies that make sense for a particular agency.
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Engage Potential Partners 51 not ideal for two-way communication. Mobile apps may be a better option for reaching these non-motorized roadway users.
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52 Broadening Integrated Corridor Management Stakeholders • Tie in Transit Improvements (non-motorized roadway user-specific) – Bicycle and pedestrian users are often interested in seeing transit improvements as well, given that they often use transit for portions of their trips.
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Decision maker Type Level 1 Silo Level 2 Centralized Level 3 Partially Integrated Level 4 Multimodal Integrated Level 5 Multimodal Optimized End-User • Trucking association newsletters • DOT websites (for planned closures) • State Patrol websites (for incident information)
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Decision maker Type Level 1 Silo Level 2 Centralized Level 3 Partially Integrated Level 4 Multimodal Integrated Level 5 Multimodal Optimize End-User • Transit agency websites • Transit station posted schedules • DMSs • DOT websites (for planned closures) • State Patrol websites (for incident information)
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Decision maker Type Level 1 Silo Level 2 Centralized Level 3 Partially Integrated Level 4 Multimodal Integrated Level 5 Multimodal Optimized End-User • Interoperable voice and data networks • Broadband emergency communication systems • Social media (e.g., agency Twitter accounts) • 511 systems • Mobile apps (e.g., Google, Waze for mode-agnostic dynamic rerouting during incidents)
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Decision maker Type Level 1 Silo Level 2 Centralized Level 3 Partially Integrated Level 4 Multimodal Integrated Level 5 Multimodal Optimized End-User • Arterial dynamicmessage signs (DMS) • DOT websites (for planned closures)
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Engage Potential Partners 57 Take the following steps to make good use of Tables 10 through 13: 1. As the ICM leader, assess which level of maturity your communication methods with this non-traditional stakeholder group ranks now for each decisionmaker type.
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58 Broadening Integrated Corridor Management Stakeholders money on new equipment? If so, how much do you anticipate the cost to be?
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Engage Potential Partners 59 really value your input on the needs and concerns of the freight community, given that the bulk of your truck trips use this corridor. Integrated corridor management is an approach to coordinating day-to-day operations along heavily traveled corridors so as to increase operational efficiencies.
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60 Broadening Integrated Corridor Management Stakeholders Our ICM strategy currently centers on diverting freeway traffic onto major arterials in the event of a major incident. I am concerned that the major arterials will not have the capacity to support diverted freeway traffic.
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Engage Potential Partners 61 Example 5: Pitch to Management – Why We Need to Involve Incident Response Stakeholders in ICM Planning Audience: Jane, Director of the ICM program at the State DOT Pitcher: John, Project Manager of a specific ICM project Hi Jane, have you ever had a family member who needed to be rushed to the hospital and on the way there, every red light seemed to last forever? Well, I am here to talk to you today about setting up some workstations in our traffic management center for highway patrol, police department, and fire department staff as part of our ICM strategy along this corridor.
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62 Broadening Integrated Corridor Management Stakeholders and fire department staff. Here, your staff will have access to our automatic incident detection system and our CCTV video feeds.
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Engage Potential Partners 63 Example 8: Pitch to Stakeholders – Why It is Beneficial for You to Get Involved in ICM Planning Audience: Joe, President of ABC Advocacy Group Pitcher: John, Project Manager of a specific ICM project Hi Joe, I am here today to talk to you about joining our State's newly established bicycle and pedestrian advisory group. I know that your son was a classmate of the hit-and-run victim last week and I want you to know that we want to do everything in our power to make sure that an incident like that does not happen again.
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