Guidance for Diversity in Airport Business Contracting and Workforce Programs (2020) / Chapter Skim
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Pages 25-47
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From page 25... ...
25 Airport operators routinely contract with businesses to undertake improvement projects that maintain or expand infrastructure or help implement activities for airport administration, operation, and maintenance. Airport tenants also provide business opportunities that support the goods and services they provide to airport customers.
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26 Guidance for Diversity in Airport Business Contracting and Workforce Programs Perryman Group (TPG) to examine the role of DFW in the regional economy, D/S/M/WBEs participating in DFW's businesses diversity programs contributed $1.2 billion to the North Texas economy.
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Proactive Practices: Diverse Business Participation in Airport Contracting 27 Both the scale and dispersion of contracts are considered highly beneficial for the community. Small, diverse contractors who can fill small contracts can get their foot in the door to a larger pipeline of projects and gain contacts within the industry.
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28 Guidance for Diversity in Airport Business Contracting and Workforce Programs Importance of Leadership Commitment to Diversity and Inclusion Airports have identified many successful approaches for promoting diverse business participation in airport contracts and concessions. These policies and procedures depend on strong leadership for their success.
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Proactive Practices: Diverse Business Participation in Airport Contracting 29 diversity programs involve the board of directors. When board members are knowledgeable and understand the importance of diversity programs, how these programs work, and the benefits of the programs, they are able to provide clear direction to airport management and staff, which in turn improves the efficacy of these programs.
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30 Guidance for Diversity in Airport Business Contracting and Workforce Programs Contracting Policies and Practices This section provides practical guidance on the policies and practices that have been demonstrated to increase diverse business participation. Because each airport's diversity efforts are at a different level of maturity, users of this guidance are encouraged to peruse the policies and practices documented here and consider whether they can be used to make enhancements to their airport's current policies and practices.
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Proactive Practices: Diverse Business Participation in Airport Contracting 31 Likewise, when Tampa International Airport (TPA) redeveloped its concessions program in 2015, the redevelopment involved unbund ling its original master concessionaire contract into 11 packages (five food and beverage, six retail)
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32 Guidance for Diversity in Airport Business Contracting and Workforce Programs and can provide direct leasing opportunities for ACDBEs. For example, when the Port of Oakland re-bid its food and beverage concessions opportunities at Oakland International Airport in 2018, its solicitation included four separate packages.
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Proactive Practices: Diverse Business Participation in Airport Contracting 33 goals to engage, encourage, and support DBEs and small businesses. These goals include creating a robust outreach program to provide the community with information on opportunities to work with and for JMAA; to participate in community- and government-based education and mentoring programs; and to serve as a technical resource for small, minority, woman-owned, and disadvantaged businesses (JMAA 2017)
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34 Guidance for Diversity in Airport Business Contracting and Workforce Programs requirements for qualification, the consequences for failure to meet the goals, and the documentation that must accompany the proposal (Oever et al.
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Proactive Practices: Diverse Business Participation in Airport Contracting 35 Outreach Initiatives Engaging the public, businesses, and other airport stakeholders, and visibility in the community, help build relationships and give an airport the ability to share information about business opportunities and identify companies that can potentially engage in airport contracts. As airports become more familiar with the small business owners in the area and business owners are able to develop relationships with airport contracting departments, small businesses become more aware of opportunities and resources available to them.
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36 Guidance for Diversity in Airport Business Contracting and Workforce Programs • Creating a podcast discussing business diversity programs, which can help small business owners who are unable to attend events. • Hosting a business diversity forum with the DBE community and presenting the airport's strategic plan.
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Proactive Practices: Diverse Business Participation in Airport Contracting 37 As part of its 20-year, $6 billion ATL Next capital development program, Hartsfield-Jackson Atlanta International Airport conducted outreach about DBE opportunities at the National Association of Minority Contractors Conference, through the airport's annual Supplier Diversity Conference, and through a dedicated webpage on the ATL Next website (American DBE Staff 2016)
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38 Guidance for Diversity in Airport Business Contracting and Workforce Programs and legal requirements most airports have. Airports with the resources to conduct in-house training can use several avenues to help diverse businesses gain the knowledge and expertise necessary to succeed.
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Proactive Practices: Diverse Business Participation in Airport Contracting 39 Port of Portland started its mentor-protégé program in 1995 and has seen more than 120 firms graduate. One of the businesses that graduated the program is now a prime contractor on several projects with the Port of Portland.
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40 Guidance for Diversity in Airport Business Contracting and Workforce Programs expectations for working at the airport, and more. This series includes a Proposals 101 component that walks businesses through examples of good and bad proposals to give them a better understanding of expectations and the types of information they should produce in their proposals.
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Proactive Practices: Diverse Business Participation in Airport Contracting 41 Monitoring and Evaluating Performance Monitoring and evaluating contracting diversity performance allows airports to gauge progress toward goals and identify areas of improvement needed (Figure 3)
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42 Guidance for Diversity in Airport Business Contracting and Workforce Programs Whereas an overarching program target will simply measure whether or not the airport met the goals for the year, project-specific data can show exact areas where the airport may be improving or backsliding in diversity. This type of data can help staff develop approaches to reach more diverse businesses within certain sectors or support the growth of businesses within sectors with noticeably less diversity.
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Proactive Practices: Diverse Business Participation in Airport Contracting 43 an unknown factor of businesses that attend trainings or workshops hosted by the airport that are not quite ready to place bids on contracts but are emerging and working to secure funding so that they can bid in the future. Some businesses are actively working with agencies to establish themselves as viable but are not quite there yet, and it will be interesting to see how many of those emerge over time.
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44 Guidance for Diversity in Airport Business Contracting and Workforce Programs serving 20 years in the U.S.
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Proactive Practices: Diverse Business Participation in Airport Contracting 45 provide details early in the solicitation process of how they would meet diversity targets, to ensure that proposals include specific items to address diversity. Some airports always have subcontractor DBEs present when discussing a matter with the prime, so they get all information first-hand and are involved in decision-making (Carol 2011)
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46 Guidance for Diversity in Airport Business Contracting and Workforce Programs New DBEs New DBEs seeking to obtain work at airports face particularly challenging barriers to entry. These barriers include limited opportunities for, and infrequent turnover of, disadvantaged firms; limited access to capital and high entry costs; and the firms' lack of experience with the airport bidding process (ACI–NA 2016)
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From page 47... ...
Proactive Practices: Diverse Business Participation in Airport Contracting 47 Takeaways for Airports Enhancing diversity within airport business contracting can generate substantial value, not only for the airport, but also for the local economy. Diverse businesses contribute to the economic sustainability of their communities by providing jobs, fostering economic activity, generating wealth among communities that have historically faced socioeconomic barriers, expanding business opportunities, and spurring increased competition.
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