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Pages 48-64

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From page 48...
... 48 Building and maintaining a diverse workforce can provide multiple benefits for an airport, its contractors, and its concessionaires. Although the federal government has a regulatory approach for improving business diversity, it does not have one for improving workforce diversity at airports.
From page 49...
... Proactive Practices: Workforce Diversity 49 Benefits of a Diverse Airport Workforce Decades of sociological and economic research show that attracting, retaining, and developing a diverse workforce stir innovation and drive growth. Companies with more racial and gender diversity bring in more sales revenue, more customers, and higher profits (McKinsey & Company 2015)
From page 50...
... 50 Guidance for Diversity in Airport Business Contracting and Workforce Programs Community Benefits Increased diversity can result in higher wages for all workers in the local community, not just workers at the airport (Kemeny and Cooke 2017)
From page 51...
... Proactive Practices: Workforce Diversity 51 is also critical for setting the tone for the rest of the organization. As Linda Valdez Thompson, executive vice president of administration and diversity at DFW has stated, "the more diversity you have in leadership, they themselves are more comfortable hiring people that are diverse.
From page 52...
... 52 Guidance for Diversity in Airport Business Contracting and Workforce Programs the aviation industry have also set up incentives for senior executives to be held accountable for diversity program performance, such as through monetary awards and reviews. In a survey conducted by Forbes, senior executives involved in workforce diversity and inclusion programs from companies with revenues of at least $500 million indicated that accountability is measured by performance reviews (66 percent)
From page 53...
... Proactive Practices: Workforce Diversity 53 Succession Planning Several airports interviewed for this research mentioned the challenge of employees with decades of airport management experience nearing retirement, and a new generation of young employees needing the older generation's knowledge. Airports that invest in cultivating a diverse, talented workforce will have more qualified staff to perform critical tasks in the present and more qualified senior leaders to choose from for leadership positions over the next several decades (Equality Magazines n.d.)
From page 54...
... 54 Guidance for Diversity in Airport Business Contracting and Workforce Programs from other public agencies and community-based organizations. The wide range of benefits available include job training funds for airport and aviation-related jobs; a local hiring program that gives priority for LAX jobs to residents and low-income and special needs individuals; and increased chances for local and minority- and womanowned businesses.
From page 55...
... Proactive Practices: Workforce Diversity 55 business contracting, expanding outreach activities, and leveraging strategic partnerships to implement workforce programs that meet their capacity and expertise needs while diversifying their workforce. Technology To reach new audiences and extend contact with the public, some organizations use technologies such as social media pages, online listservs, and community websites.
From page 56...
... 56 Guidance for Diversity in Airport Business Contracting and Workforce Programs records from job applications. These laws delay background checks until later in the hiring process and let employers consider a job candidate's qualifications without the stigma of a conviction or arrest record.
From page 57...
... Proactive Practices: Workforce Diversity 57 workforce equity policy requires the active involvement of the human resources department and legal counsel. After the parameters of the desired policy have been established, it is essential to conduct internal due diligence on agency practices.
From page 58...
... 58 Guidance for Diversity in Airport Business Contracting and Workforce Programs merit system rules or collective bargaining agreement provisions applicable to the airport. This due diligence task can be performed in-house with the assistance of the airport's legal counsel.
From page 59...
... Proactive Practices: Workforce Diversity 59 development programs can include the use of in-house resources to train employees, as well as the use of external resources, such as partnering with local academic institutions (Young 2010)
From page 60...
... 60 Guidance for Diversity in Airport Business Contracting and Workforce Programs of expertise through available training. Furthermore, by professionalizing their workforces, airports can ensure that they give their employees opportunities to grow.
From page 61...
... Proactive Practices: Workforce Diversity 61 and money into identifying eligible and interested candidates and offers very expensive packages to recruit them. The military draws from national labor pools and narrows down their target demographic using strict eligibility requirements.
From page 62...
... 62 Guidance for Diversity in Airport Business Contracting and Workforce Programs • Recruitment and retention can be influenced by the benefits offered. Airports can carefully examine the types of benefits offered to employees.
From page 63...
... Proactive Practices: Workforce Diversity 63 Public Sector Public-sector agencies seek to promote the hiring and workforce development of diverse populations through various methods. In addition to grant programs, state and local laws and federal regulations, incentive programs, and public education efforts, other workforce diversity measures are used by public-sector entities.
From page 64...
... 64 Guidance for Diversity in Airport Business Contracting and Workforce Programs also begun a pilot program with a local nonprofit that helps recruit individuals to work at the San Francisco International Airport in machinery and light repair tasks. A recent, creative program initiated by San Francisco Mayor London Breed is CityDrive.

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