Performance Measures for State Aviation Agencies (2020) / Chapter Skim
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3 Introduction 1.1 Purpose of the Research Across the country, state transportation agencies of various modes have been required to incorporate performance measures (PMs) into their core business functions.
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4 Performance Measures for State Aviation Agencies related to proposed budget requests and can even convey the value of a state aviation system and the associated agency to those legislators and the general public. 1.3 How This Guidebook Was Developed The research for this guidebook centered around several tasks that were guided by collaboration with and outreach to a number of agencies.
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Introduction 5 Chapter 1: Introduction provides an explanation of why the guidebook was needed, including its purpose, reason for development, and how the team developed the final document. Chapter 2: Context and Fundamentals introduces the concept of performance measurement and provides some definitions of terms related to the topic.
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