Performance Measures for State Aviation Agencies (2020) / Chapter Skim
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From page 78... ...
78 State Agency Case Studies The research conducted for this project has indicated that PMs vary significantly between states. Consequently, the specific case studies selected highlight different situations while fully acknowledging that one size does not fit all and that, therefore, the case studies show use of diverse PMs.
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From page 79... ...
State Agency Case Studies 79 The case studies have been structured to provide detail but have been kept brief enough to engage the reader. The format for the case studies is as follows: • State agency profile; • General information to set the context of the agency, such as number of employees, format of governance, block grant status, channeling state, and number of airports in the system; • Vision, mission, and strategic framework; • What the agency's mission, vision, values, goals, objectives, and so forth are; • Customers; • Who the agency serves or considers to be its clients/audience; • Measures, standards, and targets; • Several key PMs will be highlighted for each state (but, to keep the case study concise, not every PM that a state is using will be showcased)
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80 Performance Measures for State Aviation Agencies Case Study One: State of Colorado – Division of Aeronautics Agency Profile The Colorado Department of Transportation (CDOT) supports statewide aviation interests through the Colorado Division of Aeronautics.
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State Agency Case Studies 81 and the issuance of grants to airports. It also provides services including planning, airport capital improvement plan development, and aviation education.
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82 Performance Measures for State Aviation Agencies • Airfield maintenance and crack seal, • Web-based information management system and communication, • Pilot outreach and safety, • State infrastructure bank loan program, • Airport sustainability plan development toolkit, and • Various aviation education initiatives. Airport Feedback As part of the case study process, input was gathered from two Colorado system airports, which provided perspective on how the state's PMs were being interpreted and the value that the Colorado Division of Aeronautics' programs provided to airports.
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State Agency Case Studies 83 Focus area: access and mobility (Table A.3) Goal description: "The division's effort [is]
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84 Performance Measures for State Aviation Agencies Focus area: economic sustainability (Table A.4) Goal description: The Colorado Division of Aeronautics' effort is "to provide Colorado's airports with support and sustainable economic growth and development, and to continue Colorado's existing status as a leader in technology, testing, and the aerospace industry" (Colorado Division of Aeronautics, 2019)
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State Agency Case Studies 85 : Support sustainable economic growth and development and continue Colorado's existing status as a leader in technology, testing, and the aerospace industry : Evaluate opportunities for airports to generate economic activity that contributes to a more sustainable system and community Performance Measures Relevance Percentage of airports with appropriate 24/7 fuel availability Indicates demand and revenue generation at an airport Percentage of airports that are recognized in local and regional comprehensive plans Protects the airport from encroachment and indicates a relationship with the community System Indicators Relevance Percentage of airports with active development partnerships with chambers of commerce, tourism bureaus, organizations, industries, governments, and recreational user groups Demonstrates that the airport is advancing business opportunities and developing partnerships Percentage of airports with business parks or landside real estate development Percentage of airports that support the aerospace manufacturing, technology, or testing industry Percentage of airports that support aerial agricultural application Supports the agriculture industry Percentage of airports with adequate utilities Facilitates aviation and non-aviation develop-ment at an airport Source: Colorado Division of Aeronautics, 2019. Goal Objective Table A.4.
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From page 86... ...
86 Performance Measures for State Aviation Agencies Case Study Two: State of Massachusetts – Aeronautics Division Agency Profile The Massachusetts DOT supports statewide aviation interests through MassDOT Aeronautics (see Figure A.3)
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State Agency Case Studies 87 airport system that will help build upon economic development success and improve the quality of life in the Commonwealth" (Wilbur Smith Associates, 2010)
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88 Performance Measures for State Aviation Agencies • Transportation integration and accessibility – The Commonwealth of Massachusetts should be served by a system of airports that is easily accessible from both the ground and the air and supports integration with other modes of transportation. Customers The customers of MassDOT Aeronautics consist of all airport and aviation system users, including: • Pilots and passengers, • Businesses, • Contractors, • The public in and around airports, such as residents and visitors, • Recreational and business travelers, • The research and development industry, • The space and aircraft industry, • Safety partners such as the FAA and the Department of Homeland Security, • Law enforcement agencies such as the Massachusetts State Police, • Transit services, • The military, • Counties, and • Municipalities.
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From page 89... ...
State Agency Case Studies 89 • Security cameras – Funding installation of security cameras in response to AD-001a. The video surveillance cameras monitor access gates leading to an airport's AOA.
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90 Performance Measures for State Aviation Agencies The challenges to MassDOT Aeronautics' performance measurement system are the availability of program and airport data, analytical tools, and staff resources to maintain the accuracy and relevance of the data with periodic updates (preferably annual)
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State Agency Case Studies 91 Port Authority (Massport) , the port authority in the Commonwealth of Massachusetts, owns and operates Logan (BOS)
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92 Performance Measures for State Aviation Agencies Focus area: economic (Table A.8) Goal description: "The Commonwealth of Massachusetts should identify the economic impact of Massachusetts' system airports and the economic benefit of incremental investment in the aviation system" (Wilbur Smith Associates, 2010)
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State Agency Case Studies 93 : Preserve, maintain, and enhance airport system assets through cost-effective investments to ensure the system's long-term viability : Consider the preservation (viability) of system-wide assets in the determination of new projects that support the state's aviation needs Performance Measures Relevance Percentage of airports meeting minimum facility and service objectives Provides weather reporting information to pilots in a state that experiences dynamic weather conditions Percentage of system airports with displaced thresholds Provides runway data and associated impacts of displaced thresholds Percentage of system airports with a waiting list for T-hangars or community hangars Provides market insight to hangar demand Percentage of system airports with a terminal/ administration building, and percentage of those buildings constructed since 1990 Demonstrates responsible use of funds by devoting resources to specific types of airport facilitiesPercentage of existing capital project funding versus the future capital project costs for system airports Percentage of system airports with an airport restaurant Promotes aviation in the state and the development of airport specialized aviation service operation and other airport-related businesses Percentage of system airports that offer flight training Percentage of system airports that offer aircraft maintenance services Percentage of system airports that offer aircraft charter services Percentage of system airports that have a winter operations plan Demonstrates a high degree of airport operational safety Number of system airports that have closed since 1980 (publicly owned and privately owned, public-use airports)
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94 Performance Measures for State Aviation Agencies Why it matters: MassDOT Aeronautics promotes and supports educational and community outreach programs. Such programs are important to the state's future aviation needs and community involvement.
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State Agency Case Studies 95 improvement projects. Other duties include airport safety inspections, maintaining a state airport system plan, and providing airfield safety equipment.
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96 Performance Measures for State Aviation Agencies • Stability – keep roads and bridges in good condition, operate a reliable and convenient transportation system, and advance economic development. MoDOT Aviation knows that customers expect to see tangible results such as the following, which are documented in the 2019 Missouri State Airport System Plan Update (Jviation, 2019)
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From page 97... ...
State Agency Case Studies 97 These focus areas mirror MoDOT's statewide transportation plan with an emphasis on the input and inclusion of the state's multimodal transportation system that serves communities, metropolitan areas, and the state. Besides the state airport system plan, MoDOT Aviation oversees other programs with reportable attributes through various departments within MoDOT.
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98 Performance Measures for State Aviation Agencies Focus area (internal) : keep customers and ourselves safe (Table A.13)
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State Agency Case Studies 99 Objective: "Provide and track MoDOT Aviation's project managers' response time to sponsors regarding comments generated during review of aviation design plans that are near 100 percent complete for bidding purposes" (MoDOT, 2018)
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100 Performance Measures for State Aviation Agencies Focus area (internal) : operate a reliable and convenient transportation system (Table A.15)
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State Agency Case Studies 101 International (MCI)
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102 Performance Measures for State Aviation Agencies Objective: "Provide and track the fund balance of federal Airport Improvement Program funds received versus the amount obligated and tentatively allocated to ensure that the balances are spent down to fully utilize available funds" (MoDOT, 2018)
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From page 103... ...
State Agency Case Studies 103 air travel convenient, with 94 percent of the population living within a 30-minute drive of an airport. North Carolina aviation also reflects innovative drive and growth through the state's position as the nation's second fastest growing aerospace manufacturing sector and through the burgeoning unmanned aircraft systems (UAS)
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104 Performance Measures for State Aviation Agencies • Companies that rely on airports and air transportation for their businesses, from fixed-base operators, charter services, and flying schools to corporate flight departments, companies that transport high-value, time-sensitive cargo, and agricultural service providers. • Law enforcement, medical personnel, and emergency responders, who use local airports to provide medical and disaster response and conduct search and rescue.
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State Agency Case Studies 105 data from the counties in which the airports are located, as well as infrastructure, topography, airspace, and local support available to the individual airports. Performance goals for airports are based on their category.
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106 Performance Measures for State Aviation Agencies Successes and Challenges The system plan and its performance have significantly enhanced the deployment of state and federal airport development funds by enabling the NCDOT Division of Aviation to more strategically evaluate and prioritize its investments and increase transparency, giving airports and airport officials more confidence in the state's grant-making processes. Goals and performance metrics clearly spell out development requirements, making it easier for airports and their local communities to make development decisions.
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State Agency Case Studies 107 and capacity. Airport and aviation system users expect to arrive at their destinations safely.
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108 Performance Measures for State Aviation Agencies Case Study Five: State of Texas – Aviation Division Agency Profile TxDOT supports statewide aviation interests through the TxDOT Aviation Division (see Figure A.6)
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State Agency Case Studies 109 In its 2019–2023 Strategic Plan (TxDOT, 2019) , TxDOT identified the values of the TxDOT Aviation Division as: • People: The TxDOT Aviation Division's people are TxDOT's most important customer, asset, and resource.
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110 Performance Measures for State Aviation Agencies Customers Important to the TxDOT Aviation Division's success are the inclusion and engagement of professional consultants, engineers, planners, and contractors as an extension of the TxDOT Aviation Division's work to support the Texas airport system. The customers of the division include all airport and aviation system users, including: • Pilots and passengers, • The public in and around airports, such as residents and visitors, • Recreational and business travelers, • Aerial applicators, • Energy-sector users, • The research and development industry, • The space industry, • Safety partners such as the FAA, • Air ambulance services, • Aerial fire suppression services, • Law enforcement agencies such as the Texas Department of Public Safety, • Transit services, • The military, • Counties, and • Municipalities.
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From page 111... ...
State Agency Case Studies 111 • Texas airport directory of public use facilities, • Airport compliance, • Economic impact of aviation, • Texas Aviation Advisory Committee, • Annual aviation conference, • Aviation art contest, • Wingtips newsletter, and • Adopt-an-airport. Airport Feedback As part of the case study process, information was gathered from two Texas system airports to provide perspective as to how the state's PMs were being interpreted or the value that TxDOT Aviation Division's programs provide to airports.
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From page 112... ...
112 Performance Measures for State Aviation Agencies TxDOT Aviation Division is still developing system goals related to safety and efficiency as it reviews PMs for potential inclusion in its system plan. TxDOT Aviation Division is still developing system objectives related to safety and efficiency goals as it reviews PMs for potential inclusion in its system plan.
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From page 113... ...
State Agency Case Studies 113 TxDOT Aviation Division is still developing system goals related to access and mobility as it reviews PMs for potential inclusion into its system plan. TxDOT Aviation Division is still developing system objectives related to access and mobility goals as it reviews PMs for potential inclusion into its system plan.
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From page 114... ...
114 Performance Measures for State Aviation Agencies TxDOT Aviation Division is still developing system goals related to economic sustainability as it reviews PMs for potential inclusion into its system plan. TxDOT Aviation Division is still developing system objectives related to economic sustainability goals as it reviews PMs for potential inclusion into its system plan.
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From page 115... ...
TxDOT Aviation Division is still developing system goals related to system viability as it reviews PMs for potential inclusion into its system plan. TxDOT Aviation Division is still developing system objectives related to system viability goals as it reviews PMs for potential inclusion into its system plan.
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116 Performance Measures for State Aviation Agencies TxDOT Aviation Division is still developing system goals related to environmental compliance and stewardship as it reviews PMs for potential inclusion into its system plan. TxDOT Aviation Division is still developing system objectives related to environmental compliance and stewardship goals as it reviews PMs for potential inclusion into its system plan.
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