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Pages 57-58

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From page 57...
... 57 Conclusions DOTs and transit agencies have learned, responded, and innovated throughout the COVID­19 pandemic. One emergency manager likened the experience to "in­flight missile repair,"103 another to "an intense training exercise, with one improbable inject after another -- only this exercise doesn't stop -- it keeps going on and on and on."104 • A pandemic, by definition, is a novel, global event.
From page 58...
... 58 A Pandemic Playbook for Transportation Agencies • A new definition, understanding, and appreciation for essential workers. In the COVID­19 pandemic, they have been defined as health workers, bus and train operators, truck drivers, postal service employees and delivery personnel, grocery store and pharmacy personnel, food processing workers, and manufacturers.

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